Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Provides excellent customer service and has expertise in anticipating customers’ needs and proactively identifying and resolving problems. Self-motivated work ethic with ability to perform effectively in independent or team environments. Committed to maintaining professional relationships to increase profitability and drive business results.
• Arranged flights, accommodations, transportation, and itineraries, ensuring smooth and cost-effective travel experiences for deans and library personnel attending out-of-state conferences and meetings
• Prepared and distributed detailed meeting agendas in advance, outlining topics, presenters, and time allocations, contributing to well-organized and productive meetings
• Assisted with the procurement of library materials, tracking budgets, processing purchase orders, and supplies within library departments
• Assisted in the planning and execution of library events, workshops, and orientations for library users