Cornelius Davis

Work History

UPS

12.2023 - 12.2023

Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Maintained professional and friendly demeanor during deliveries to uphold company reputation.

Non-Violent Communication

04.2015 - 10.2023

Increased participant engagement by incorporating interactive activities and group discussions into sessions.
Enhanced program effectiveness by collaborating with colleagues to review and revise curriculum content regularly.
Delivered high-quality training sessions, ensuring participants developed a thorough understanding of the subject matter.
Contributed to improved team performance by facilitating workshops on communication, collaboration, and problem-solving techniques.
Fostered an inclusive learning environment by addressing diverse needs and adapting facilitation techniques as needed.
Planned and facilitated NVC workshops in accordance with NVC curricula, employing varied methods to maximize attendance.

Capital Toastmasters

03.2010 - 10.2023

Enhanced company performance by implementing strategic plans and overseeing daily operations.
Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
Streamlined organizational processes by evaluating current systems and implementing improvements.
Implemented training programs for volunteers that increased skill development and overall effectiveness in their roles.
Analyzed program data to identify areas for improvement, resulting in enhanced processes and procedures.
Established clear goals and expectations for volunteers to enhance performance and contribute to achieving desired outcomes.
Championed diversity inclusion principles throughout every aspect organizational life, resulting broader representation across various sectors society contributing unique perspectives toward overall success initiatives undertaken.
Established relationships with club members and maintained positive club standing with trustworthy actions and professionalism.