Cornelius Donnel
Lake Worth
Summary
Seeking opportunity to prove efficiency and unsurpassed work ethic within a challenging position. I am a detail-oriented, adaptable, and productive professional with well-rounded experience in warehousing, maintenance, and logistics in a variety of settings. Self-reliant, accountable, and hardworking individual with a track record of problem solving, quick thinking, and resolving complex issues. Proven ability to be a team player with excellent interpersonal skills able to communicate with people with diverse personalities and backgrounds. Unflustered, calm individual with strong time management skills who can multi-task and handle several projects and issues simultaneously. Responsible leader who utilizes total quality and safety management principles to operate successfully in a stressful, fast-paced, deadline oriented environment. Proficient in Microsoft Word; adaptive to new technologies and applications. Exceptional communication skills: conversational in Spanish.
Overview
18
18
years of professional experience
Work History
Admissions Specialist
Magnolia Ranch Recovery
04.2024 - Current
- Assisted applicants with admissions packet and served as point of contact throughout admissions process.
- Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
- Provided exceptional customer service by promptly addressing applicant inquiries and concerns via phone, email, or in-person visits.
- Contributed to increased enrollment numbers through proactive outreach, attending recruitment events, and maintaining relationships with prospective students.
- Maintained accurate records of all applicant data in the admissions database, ensuring a seamless evaluation process for the admissions team.
- Participated in the development of new admissions policies that aligned with institutional goals and met legal requirements for nondiscrimination.
- Conducted thorough evaluations of applications using established criteria and guidelines, contributing to fair admission decisions.
- Answered phones, called prospects and handled initial email contacts for applicants to [Type] program.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
Admissions Coordinator
Pendulum Detox LLC
05.2023 - 03.2024
- Maintains admission guidelines by writing, updating, and recommending changes to admission criteria, policies, and procedures
- Obtains applicant information by requesting completed applications and medical information, verifying and clarifying information, interviewing patients and family members, and explaining admissions criteria
- Manages the onboarding of patients
- Refers patients to other programs or organizations if necessary
- Confirmed all insurance benefits met standards of admissions as dictated by policy
- Contacted prospective clients via email and phone calls
- Monitoring clients through the travel process of coming into treatment
Admissions Coordinator
Zinnia Health LLC
07.2021 - 05.2023
- Confirmed all insurance benefits met standards of admissions as dictated by policy
- Contacted prospective clients via email and phone calls
- Responsible for managing and implementing systems, particularly inquiry/intake calls, client screenings, admissions and contacts with utilization reviewers and case managers
- Responsible for working with the admissions and facility staff to assure exceptional client and community satisfaction, communication with the referral source and other services provided as needed
- Monitoring clients through the travel process of coming into treatment
- Coordinating travel arrangements for clients coming into treatment
- Upon initial contact with potential clients, provide information to clients and families in order to help them decide about treatment, prepare for admission, and what they can expect to encounter
- Maintain confidentiality pertaining to clients and families
Behavioral Health Technician
Singer Island Health
05.2022 - 11.2022
- Facilitated on-site activities, support groups, and outings for clients
- Built and maintained positive staff relationships to promote teamwork and better serve clients
- Performed client intake procedures according to internal standards for new admissions
- Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each
- Monitor, assess, intervene, and document clients
- Worked with clients to foster positive social interactions
- Observing and responding to changes in patient care needs, participating in admissions process, helping patients through the discharge process as well
- Assist with intake process for new clients
- Review instructions and supervisor updates for each client's program, interpreting previous data, collecting narrative data, and responding to correspondence
Receiving Associate
Lowe's Home Improvement
11.2019 - 05.2020
- Expedited merchandise with forklift, order picker, reach truck, and pallet jack
- Organized the sales floor for a safe, easy customer experience
- Maintain the special-order area with the proper labels and information
- Store items in an orderly and accessible manner in warehouse
- Received daily delivery of merchandise, and restocked shelves to ensure inventory was full and store was ready for the next business day
- Unloaded lumber and sheetrock, stocked freight
- Cross trained in different departments
- Deliver processed merchandise to the floor
- Took inventory and examined merchandise to identify items to be reordered and replenished
Fulfillment Associate
Lowe's Home Improvement
03.2018 - 10.2019
- Paying attention to close detail of the product
- Conducted weekly inventory counts and reported to management regarding count results and work to adjust costs
- Move freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships or containers, by hand or using trucks, tractors, or other equipment
- Responsible for reporting all damaged products and delivering them to the designated area and entering them into the system via scanner
- Performed a task putting away company and third-party sellers' items into shelves and bins in accurate timing for potential customers to browse and buy items from the site
- The process included attention to detail to ensure item accuracy, placing items in correct bins for item tracking to be sent throughout the warehouse for further processing
- Unload merchandise off the trailers down conveyor belts to be processed
- Responsible for fulfilling online orders, taught safety and job responsibilities to new hires, created new ways to increase production in my department
- Have experience in quelling difficult situations; encouraging and coaching associates to do their best
- Performed duties in a fast-paced and demanding environment
- Sorted freight (Team Lift, Mech Lift, Yellow Totes, etc.)
- Down Stack merchandise in proper locations
- Job required physical labor including standing/walking for the duration of a10- hour shift
- Unload, picked, staged and load products for shipping
- Safely operate powered equipment to unload trucks, replenish parts requests and deliver parts to production lines
Facility Manager
Lowe's Home Improvement
10.2014 - 02.2018
- Over saw all building, vehicle, equipment, and grounds maintenance on a weekly, monthly, and yearly basis
- Conducted safety briefings and general housekeeping
- Responsibilities included repairing and troubleshooting all electrical problems that occur, handle any plumbing issues
- Maintained cleanliness of facility
Delivery Driver/Cook
Domino's Pizza
12.2006 - 09.2017
- Kept track of my deliveries and turned in the money that was owed to the store and kept my tips
- Performed In-restaurant duties including cooking, cleaning, assisting customers, and operating cash registers
- Received great customer reviews and comments
- When time allowed, assisted the in-store employees with answering the phone, taking customer orders, crafting food and completing customer transactions
- Performed various maintenance duties around the store as well as kept the kitchen area stocked and prepared for any situation
- Assisted with upkeep of shop in between deliveries
- General cleaning duties, Stocking
- Interacted with customers in a friendly and polite manner
- Deliver quality pizzas and sides to customers quickly and with great customer service
- Cleaned work areas, equipment, and utilities
- Performed deliveries to customer homes in a timely manner, showed excellent customer service skills when making deliveries and completing the sale
- Made customer's order's from start to finish
- Made orders, opened, closed, cleaned, and prep
- Took phone and counter orders, handled the perspective tender also
Paraprofessional
Mary Morrison Elementary School
09.2012 - 12.2012
- Assisted teachers with several classrooms, ages five years old to10 years old
- Provided and administered needed services
- Assisted with lunch, snack, and cleanup routines, assisted with wash-up and toilet routines
- Assisted in classroom management and skill building exercises
- Guided independent study, enrichment work, and remedial work set up and assigned by the teacher
- Worked with individual students or small groups as assigned by the teacher
- Worked with special education teacher in implementing the personal education goals students with varying degrees of disabilities
- Assist in school wide arrival and dismissal
Busser/Host
Michael Jordan's Steakhouse
09.2010 - 02.2012
- Make sure all servers have everything they will need to ensure great service
- Helped clean tables, reset them for new customers, greeted and seated customers
- Maintained restaurant cleanliness
- Worked with servers and managers with managing customer seating arrangement
- Greet customers with a smile and show them to their seats
- Set up all tables and dining room for the upcoming shift
Education
Respiratory Therapy
New England Tech
Warwick, Rhode Island05.2018
Liberal Arts
Three Rivers Community College
Norwich, CT05.2008
High school diploma - Basic studies
Fitch High School
Groton, CT06.2005
Skills
- Oracle Inventory Management Systems
- Heavy equipment operation such as reach trucks, forklifts, bobcat loaders, order pickers, and scissor lifts
- Strong mechanical aptitude
- Preventative maintenance repair
- Troubleshooting
- Rapport building
- Well-versed in insurance
- Problem-Solving
Languages
Spanish
Professional Working
Timeline
Admissions Specialist
Magnolia Ranch Recovery
04.2024 - Current
Admissions Coordinator
Pendulum Detox LLC
05.2023 - 03.2024
Behavioral Health Technician
Singer Island Health
05.2022 - 11.2022
Admissions Coordinator
Zinnia Health LLC
07.2021 - 05.2023
Receiving Associate
Lowe's Home Improvement
11.2019 - 05.2020
Fulfillment Associate
Lowe's Home Improvement
03.2018 - 10.2019
Facility Manager
Lowe's Home Improvement
10.2014 - 02.2018
Paraprofessional
Mary Morrison Elementary School
09.2012 - 12.2012
Busser/Host
Michael Jordan's Steakhouse
09.2010 - 02.2012
Delivery Driver/Cook
Domino's Pizza
12.2006 - 09.2017
Liberal Arts
Three Rivers Community College
High school diploma - Basic studies
Fitch High School
Respiratory Therapy
New England Tech
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