Cornelius Ford
Selma,AL
Summary
Results-oriented professional with a diverse background in operational management. Recognized for strong teamwork and critical thinking skills, committed to enhancing service quality and training staff to meet organizational objectives.
Overview
13
13
years of professional experience
Work History
Money King Lawn Service
Self-employeed
03.2019 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Operated various lawn mowers to maintain residential and commercial landscapes.
- Implemented efficient mowing techniques to enhance aesthetic appeal of properties.
- Adjusted mowing schedules based on weather conditions to maximize efficiency and service quality.
- Provided exceptional customer service by addressing client inquiries and ensuring satisfaction with services rendered.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Proven ability to learn quickly and adapt to new situations.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
Closing Manager
Big River Car Wash
10.2024 - 01.2026
- Managed closing procedures to ensure efficient end-of-day operations.
- Trained team members on cash handling and reconciliation processes.
- Streamlined inventory audits to maintain accurate stock levels.
- Implemented safety protocols during vehicle cleaning and maintenance activities.
- Assisted in resolving customer complaints and enhancing service satisfaction.
- Monitored equipment functionality to prevent operational disruptions.
- Prepared registers for closing shift and assigned team member positions while maintaining high level of guest service.
- Maintained a clean and organized store environment, upholding company standards for cleanliness during closing procedures.
- Implemented safety measures for the store''s end-of-day operations, reducing potential risks associated with late-night activities such as cash handling or locking doors securely after closeout is completed.
- Utilized checklists to stay organized and ready when guests arrived and completed management duties before closing.
- Stocked empty shelves and assembled merchandise neatly on racks and in displays to prepare for opening shift.
- Managed employee performance reviews providing constructive feedback leading to higher team morale and improved performance.
- Increased customer satisfaction at the end of the day by maintaining exceptional standards of service during closing hours.
Chef Manager
Moe's BBQ
12.2020 - 01.2023
- Managed daily kitchen operations, ensuring high-quality food preparation and presentation.
- Developed and implemented menu items based on seasonal ingredients and customer preferences.
- Trained staff on food safety standards, enhancing compliance with health regulations.
- Streamlined inventory management processes, reducing waste and optimizing supply costs.
- Supervised kitchen staff performance, fostering teamwork and skill development among team members.
Assitant Manager Technician
Black Belt Technologies
06.2013 - 12.2018
- Manage network infrastructure and ensured optimal performance across multiple sights.
- Troubleshoot hardware components.
- Installed hardware component, either wired (Ethernet) or wireless (Wi-Fi), that connects a device to a network.
- Improved response time for IT help desk inquires by streamline ticketing process and prioritizing urgent request.
- Led troubleshooting efforts to resolve complex connectivity issues promptly.
- Coordinated system upgrades, enhancing overall networking liability and security.
- Collaborate with IT team to optimize network infrastructure and enhance overall system performance.
- Configured and setup network on new and used desktop, laptops, Chromebooks, and Tablets.
- Set up access points, routers, and ran the ethernet CAT5 and CAT 6 wires to connect it to the network.
- Led team in implementing process improvements to enhance operational efficiency.
Education
Certificate of Technical Studies - Intermediate Technology
Auburn University
Auburn, Alabama, AL05-2013
Certificate of Technical Studies - IT Network Security
Michael Johnson's Technology Course
Selma, Al05-2012
High School Diploma -
Keith High School
Orrville Alabama05-2003
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Dependable and responsible
- Multitasking
- Critical thinking
- Computer skills
- Calm under pressure
- Active listening
Timeline
Closing Manager
Big River Car Wash
10.2024 - 01.2026
Chef Manager
Moe's BBQ
12.2020 - 01.2023
Money King Lawn Service
Self-employeed
03.2019 - Current
Assitant Manager Technician
Black Belt Technologies
06.2013 - 12.2018
Certificate of Technical Studies - Intermediate Technology
Auburn University
Certificate of Technical Studies - IT Network Security
Michael Johnson's Technology Course
High School Diploma -
Keith High School