Cornelius Moore
Hyattsville,MD
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
9
9
years of professional experience
Work History
Operations Manager
Crothall Healthcare Center
Washington, DC
05.2017 - Current
- Communicated repair needs to maintenance staff.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Placed orders for housekeeping supplies and guest toiletries.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Worked with front desk to respond promptly to all guest requests.
- Evaluated employee performance and developed improvement plans.
- Drove improvements to workflow and room turnover with hands-on, proactive management style.
EVS Housekeeper
Washington Hospital Center
Washington, DC
04.2014 - 05.2017
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Practiced established infection control methods to reduce risks to patients, families and medical staff
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds and restocking bathroom items
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Verified cleanliness and organization of storage areas and carts
- Complied with applicable standards during cleaning of specialty areas such as labs, surgery suites and labor and delivery rooms to maintain exceptional level of cleanliness
EVS Housekeeper
Carolyn Boone Lynn Healthcare
Washington , DC
04.2011 - 04.2012
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances.
- Emptied trash cans and recycling bins to promote clean, sanitary environment and reduce odors and debris
- Practiced established infection control methods to reduce risks to patients, families and medical staff
- Used chemicals by following safety protocols and procedures to avoid burns and injuries
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards and other harmful substances
Education
No Degree - Psychology
Vance Granville Community College
Henderson NC01.2008
Skills
- Customer Service
- Department Oversight
- Business Leadership
- Staff Management
- Work flow planning
- Management information systems
- Cost reduction strategies
- Strategic planning
- Employee relations and conflict resolution
- Performance Evaluations
- Supply chain distribution
Timeline
Operations Manager
Crothall Healthcare Center
05.2017 - Current
EVS Housekeeper
Washington Hospital Center
04.2014 - 05.2017
EVS Housekeeper
Carolyn Boone Lynn Healthcare
04.2011 - 04.2012
No Degree - Psychology
Vance Granville Community College
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