Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Cornelius Tanyiko

Dallas,TX

Summary

Knowledgeable Bilingual individual in english and french with excellent communication skills and demonstrated leadership in coordinating care in transportation services. Managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals and overall provide best care in transit till destination.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Transport Case Manger

Methodist Healthcare
Richardson, TX
03.2020 - Current
  • Helped patients receive appropriate, high-quality care with reasonable results.
  • Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Developed and implemented transition services plan to facilitate movement from school to activities.
  • Addressed delays in discharge, postponed procedures and discharge equipment unavailability.
  • Evaluated IEP for compliance with state and federal requirements regulations and rectified non-compliance issues immediately.
  • Conducted training for educational staff to properly identify learning disabilities and remediation strategies.
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Warmly greeted patients and visitors and made each feel welcome.
  • Analyzed patients' medical conditions to identify proper mode of transport.
  • Assisted patients in moving out of beds, wheelchairs, stretchers or medical transport vans.
  • Located and picked up hospital's requisitioned supplies from designated areas to transport supplies to assigned treatment areas.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Identified malfunctioning ambulatory equipment to report to appropriate department for repair or replacement.
  • Lifted or assisted others to lift patients to move them on or off beds, surgical tables or stretchers.
  • Responded to emergency situations to help with lifting and transporting patients.
  • Furthered skills by actively taking part in employee training and taking classes to improve skills.
  • Provided physical support to patients through diverse types of mobility assistance.

Patient Service Representative

Haven Behavioral Hospital
Frisco, TX
04.2018 - 02.2020
  • Assisted patients in filling out check-in and payment paperwork.
  • Took copayments and compiled daily financial records.
  • Used EPIC to schedule appointments.
  • Reviewed and corrected claim errors to facilitate smooth processing.
  • Explained plans for treatment and payment options.
  • Reviewed daily care slips for doctors.
  • Educated patients on medicine and at-home healthcare tools.
  • Facilitated communication between patients and various departments and staff.
  • Applied administrative knowledge and courtesy to explain procedures and services to patients.
  • Helped address client complaints through timely corrective actions and appropriate referrals.
  • Organized patient records and database to facilitate information storage and retrieval.
  • Worked with patients to ascertain issues and make referrals to appropriate specialists.
  • Offered simple, clear explanations to help clients and families understand hospital policies and procedures.
  • Recommended service improvements to minimize recurring patient issues and complaints.
  • Kept current with literature and felid advancements to advocate to and for patients.
  • Taught patients and families to use at-home medical equipment.
  • Compiled and reviewed medical charts.
  • Balanced deposits and credit card payments each day.
  • Followed document protocols to safeguard confidentiality of patient records.

Patient Care Coordinator

Consumer Advocacy Project
Mesa, AZ
07.2014 - 09.2018
  • Acted as main point of contact for patients, doctors and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
  • Worked closely with patients to deliver excellent and direct individualized patient care.
  • Delivered excellent patient experiences and direct care.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Worked with patients and families to develop future plans and discuss care actions.
  • Educated patients by explaining preparation instructions for upcoming procedures and tests.
  • Established rapport and relationships with patients and external partners to cross-train and support medical staff.
  • Upheld confidentiality requirements and regulatory compliance guidelines.
  • Reviewed medical charts and served as liaison between patient, doctor and hospital.
  • Managed prescriptions by sending electronic requests for new medications and refills.
  • Resolved problems with areas such as communication and billing that could negatively impact services.
  • Connected patients with available community and charitable resources.
  • Built strong referral network by developing strategic relationships with general practitioners and internists.
  • Facilitated communication between hospital departments.
  • Evaluated effectiveness of current strategies with interdisciplinary team and utilized recommendations to make permanent improvements to care standards.
  • Supported patient care excellence via planning and interpretation of programs.
  • Completed resident assessments in accordance with current regulations and guidelines.
  • Increased utilization of preventive care to reduce readmissions.
  • Performed as subject matter expert for case management processes.
  • Performed in advisory resource capacity by providing patient and family care expertise.
  • Supervised all levels of care for patients pursuing substance abuse treatment.

Education

Master of Science - Cyber Security

Kennesaw State University
GEORGIA
12.2021

Skills

  • Stakeholder Collaboration
  • Verbal and Written Communication
  • Service Referrals
  • Social Work
  • Community Outreach
  • Treatment Planning
  • Resource Identification
  • Conflict Resolution
  • Interdisciplinary Collaboration
  • Crisis Intervention
  • Client Advocacy
  • Case Conferences
  • Telephone Etiquette
  • Team Meetings
  • EMR Systems
  • IEP Monitoring
  • Regulatory Compliance
  • Data Entry and Analysis
  • Managing Patient Cases
  • MS Office
  • Case Planning and Management
  • Operational Standards
  • Patient and Family Liaison
  • Reference Research
  • Family Reunification
  • Clients Rights
  • Case Notes
  • Referral Arrangements
  • Defendant Monitoring
  • Admissions Screening
  • Investigative Interviews
  • Systems Analysis
  • Documentation
  • Eligibility Determinations

Certification

BASIC LIFE SUPPORT

SAMA

Languages

French
Full Professional
Korean
Limited Working

Timeline

Transport Case Manger

Methodist Healthcare
03.2020 - Current

Patient Service Representative

Haven Behavioral Hospital
04.2018 - 02.2020

Patient Care Coordinator

Consumer Advocacy Project
07.2014 - 09.2018

Master of Science - Cyber Security

Kennesaw State University

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Cornelius Tanyiko