Cornelius Thomas

• Coordinates the presentation of educational topics, facilitates group discussion, identifies and supports high-risk youth through one-on-one adult mentor-ship, resource linkage, and advocacy.
• Collaborated with educators, school administrators and external professionals in the development of Individualized Education Plans/Programs (IEPs) for students.
• Partnered with school administrators, teachers and parents or guardians to provide students with appropriate and adequate counseling support in school.
• Made clear connections between learning activities and the learner’s life. Ensured that learners know why a particular training or lesson is necessary and what benefits the class will offer them.
• Developed comprehensive treatment plans that focused on accurate diagnosis and behavioral treatment of problems of juvenile students.
• Planned, implemented, monitored, and assessed a classroom instructional program which was consistent with The Dekalb County School District and Board of Education goals.
• Manage changes to the project scope, project schedule, and project costs using appropriate verification techniques while facilitating schools academic after school tutorial.
• Improved student's analytical skills by introducing state-of-the-art computer program technologies designed to instill rigor and capture data.
• Worked closely with upper management to make sure that the scope and direction of the school's tutorial program was on schedule, as well as other departments or administration for support.
  

• Developed activities and integrated technology to diversify instruction.
• Documented student attendance and progress against goals.
• Improved instruction methods by using various assessment tools and strategies.
• Designed seasonal programs emphasizing vocabulary, pronunciation and reading comprehension.
• Cultivate partnerships with vocational training companies when advocating for refugee placements.

Educational Programming, Assessment and Consultation.

• Diagnostic Educational Assessments - Diagnosed youth who were referred for EPAC services via a diagnostic educational assessment
• Provided assessments through a comprehensive review of the math and reading performance of the youth
• Developed an Education Action Plan based on the results and summary provided from the I Ready assessment
• Tutorial Services - Provided additional tutoring services to youth who exhibited a need for remediation or support within their academics
• Advocated on the youth’s behalf to ensure quality services and academic monitoring is provided
• Met with parents and guardians to assist in understanding and supporting educational objectives, learning expectations and behavior standards.

• Wrote quality content for clients, enabling site visitors to quickly obtain information.
• Wrote fiction or nonfiction prose such as short stories, novels or biographies as well as advertising material for use in promoting sale of goods and services.
• Wrote advertising material for use by publication, broadcast or internet media to promote sale of goods and services.
• Work collaboratively with graphic designers and video production to create an impactful learning experiences for end users and staff.
• Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
• Added meta descriptions, keywords and image tags to increase clients' SEO presence.
• Transformed corporate website and social media platforms to better engage customers and promote sales.
• Coordinated meetings between project members and clients to develop ideas, discuss progress and set goals.
• Developed consumer-tailored print marketing materials for targeted distribution.
• Generated reports detailing campaign performance, customer engagement and engagement trends.
• Applied current editing and photography tools to tell great stories.
• Rewrote and reorganized site content to better position products and services.

• Liaised with team members to resolve issues that impacted project delivery.
• Managed and oversaw junior project consultants and delegated tasks for timely execution.
• Determined appropriate budgets and oversaw expenses.
• Updated operational methods, oversaw accounting procedures, tracked information and compiled data to improve efficiency.
• Discussed marketing goals with clients to identify needs and articulate details to marketing team.
• Negotiated rates with media sales companies.
• Developed advertising strategies and converted ideas into concrete tasks and delegating tasks to appropriate individuals and departments.
• Coordinated launch of media campaigns with marketing, communications and sales departments.

• Provided counseling to at risk high school students for best career options available and taught them skills to enhance talents.
  
• Conducted workshops to delinquent students on positive personality development
  
• Worked along side advocates to implement activities  that stressed the importance of a life without drugs or addictions. 
  
• Provided counseling to at riskhigh school students individually as well as in groups. 
  
• Supervised, monitored, interacted with, and coordinated interaction between abused and troubled youth clients.
• Mentored coaching and supporting individuals to facilitate personal, social and educational growth in young people as well as encouraging greater social inclusion.
• Helped write and implement a weekly schedule for your camp programs. Led a variety of small or large group activities such as arts and crafts, cooking projects, board games, indoor and outdoor recreation, homework help, and free time activities.

• Successfully improved student participation in the classroom through integration of creative role-playing exercises.
• Communicated objectives for all lessons, units and projects to students and their parents.
• Managed daily operations of all youth programs aimed at correcting discipline issues
• Created and implemented a student mentor group to help guide young boys and girls with academic and life skills. 
• Observed and evaluated students' performance, behavior, social development and physical health.

• Designed and delivered training solutions in support of business goals and objectives and assured support for both educational and corporate initiatives.
• Applied knowledge of grammar and language to select, edit, rewrite, reorganize, proofread, and approve page layouts, text, proofs, and art for technical papers, proposals, presentations, and written communications.
• Collaborated with management and employees to identify and resolve issues that achieve a balance between business needs and employee needs and ensure compliance with company policies and procedures.
• Assessed training needs through surveys, interviews with employees, focus groups and consultation with managers.
• Maintain up-to-date knowledge of industry trends/standards related to learning and development, delivery modalities and instructional design.
• Reviewed and edited all training materials for accuracy and company policy compliance.
• Conducted orientation sessions and organized on-the-job training for new hires.

• Maintained friendly and professional customer interactions.
• Answered telephone inquiries on banking products including Wachovia Bank Cards.
• Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.
• Managed high call volume with tact and professionalism.
• Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
• Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
• Contacted clients with past-due payments and actively monitored all payments due from clients.
• Followed prescribed scripts and maintained friendly but firm attitude with full knowledge of contractual requirements and legal remedies.
• Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
• Trained and mentored new employees on collection methods, documentation requirements and performance strategies.

• Safely executed over 1,000 maintenance/repair items, from identification through planning, execution and completion during a seven-month repair cycle allowing for early project completion.
• Delivered logistical support and verified that all deploying organizations had necessary supplies and equipment.
• Performed as a fire team member during situational training exercises and all infantry dismounted battle drills.
• Earned consistent commendations for devotion to duty with citations for excellence in rapidly resolving crisis situations, upholding law and order, relating effectively with culturally diverse populations and protecting property and lives.