Cornell Ricketts
Riviera Beach,FL
Summary
13 proud years of service in the United States Air Force. 5 Years owning trucking company Over three years of Automotive sales experience 10 Years of leadership experience as a Recruiting Office Manager and as a Line Supervisor. 4 years of experience in Talent Acquisitions, Human Resources, and Staffing. Skilled in Training, Staff Development, and Project Management. Skilled in abstract reasoning, systems thinking, collaboration, and experimentation. Adaptable to multiple situations with the ability to multi task while meeting critical deadlines. Experience in planning Career Fairs, Hiring Events, and Promoting. Ability to transfer Air Force training and skills to exceed the expectations in a corporate setting.
Overview
24
24
years of professional experience
Work History
CDL Class A driver/Owner Operator
CDL Class A driver/Owner Operator
Bethlehem, PA
01.2019 - Current
- Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
- Processed shipment documents neatly and efficiently for each load.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Inspected and maintained vehicles to ensure roadworthiness.
- Maintained safe driving habits to protect property and general public on roadways.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Monitored hours of service compliance using electronic logging devices.
- Drove safely under all weather conditions day or night in accordance with company policies and state and federal laws.
- Verified load security and accuracy of delivery documents.
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
CDL Class A Driver
Old Dominion Freight Line
Bethlehem, PA
01.2018 - 01.2019
- Observed driving regulations and safety procedures, maintaining excellent safe driving record.
- Drove safely under all weather conditions day or night in accordance with company policies and state and federal laws.
- Followed regular schedule of pickups for individual customers and groups.
- Inspected trucks and trailers before and after trips and completed basic maintenance for optimal performance.
- Processed shipment documents neatly and efficiently for each load.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Worked well with dispatchers to communicate route and schedule changes.
- Obtained signatures needed to complete and process paperwork.
- Assisted in loading and unloading freight when necessary using dollies or pallet jacks.
- Performed regular inspections and completed vehicle repairs.
Sales and Leasing Consultant
Kelly Automotive
Emmaus, PA
01.2018 - 12.2018
- Identified new product opportunities in existing markets through competitive analysis.
- Built relationships with clients by providing timely follow-up on inquiries or requests for information.
- Performed daily administrative tasks such as filing paperwork or entering data into databases.
- Conducted market research to identify potential customers and areas for expansion.
- Monitored competitors' activities and updated management on changes in the industry landscape.
- Assisted customers during selection process and helped choose perfect products to meet individual needs.
- Executed updated marketing plans to increase branding exposure, customer traffic and sales.
- Cultivated professional client relationships by asking appropriate questions, identifying needs and providing insightful information regarding products.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
- Generated consistent interest by presenting non-confrontational selling processes to potential customers.
- Grew annual business sales with strategic networking and marketing initiatives.
- Utilized various software programs such as Microsoft Office Suite to manage records effectively.
Delivery Driver
JB Hunt
Bethlehem, PA
01.2017 - 12.2018
- Processed shipment documents neatly and efficiently for each load.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Operated manual and mechanical equipment safely to minimize injury and accident risks.
- Identified mechanical problems with vehicles, completed basic repairs and helped coordinate more serious maintenance needs.
- Responded promptly to emergency situations involving vehicles or personnel on the roadways.
- Maintained accurate records of goods delivered and collected payments as required.
- Improved project completion time, multi-tasking operations on heavy equipment and trucks.
- Reviewed delivery documents and orders and reported errors to supervisor.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
Sales and Leasing Consultant
City Kia
Orlando, FL
01.2016 - 01.2017
- Explained differences between models to clients, comparing and discussing capabilities and features.
- Processed transactions quickly and accurately utilizing dealership software programs.
- Prepared sales contracts and other necessary paperwork for vehicle purchases.
- Greeted customers at arrival to build positive relationships and discuss vehicles.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Recommended, selected and located merchandise based on customer desires.
- Collaborated with service department personnel to ensure customer satisfaction.
- Maintained up-to-date database of sales contacts and customer information.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Sales and Leasing Consultant
Kelly Automotive
Emmaus, PA
01.2015 - 01.2016
- Checked purchased vehicles at delivery time for damage and completed remaining preparations.
- Provided product information, features, and benefits to customers.
- Educated customers about sales processes, warranty requirements and service standards.
- Responded to inquiries from potential customers via email and telephone.
- Conducted follow-up calls to ensure customer satisfaction after vehicle purchase or service visit.
- Resolved any customer complaints in a timely manner while maintaining excellent customer relations.
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
Recruiting Manager
Langley Air Force Base
Hampton, VA
01.2010 - 01.2015
- Procure candidates to enlist in the United States Air Force
- Using social media, professional networking, college career fairs and other prospecting techniques to offer full-cycle recruiting
- Collaborating with vendors to plan, promote, and launch career fairs on college campuses, high schools and other venues
- Conduct telephone interviews, face to face interviews, and assessments to screen candidates and make job placement recommendations
- Use Applicant Tracking Software to manage applicant’s resumes and documentation
- Manage the applicant onboarding process including aptitude testing, medical physicals, and boot camp preparedness training
- Maintain all Federal Government and State recruiting and Human Resources laws and regulations
- Serve as a counselor to new recruits to provide coaching on career choices to aide in a successful tenure with the United States Air Force
- Train new hires and existing personnel on human resource policies, procedures and laws
- Responsible for recruiting across state lines Virginia and North Carolina
- Maintaining over 100% of monthly and annual recruiting goals
- Received rising Star Award for exceeding goals
- Responsible for increasing referrals by 45%
- Recognized for recruiting Airmen and women with a 97% retention rate
- Recruited and hired 12 specialist for critical assignments requiring top security clearances
- Recognized for mitigating scheduling errors by 47% by improving communication processes
- Awarded Flight Excellence Award for superior job performance
- Served in a dual role as Office Manager and Senior Recruiter
Aircraft Technician
Seymour Johnson Air Force Base
Goldsboro, NC
01.2007 - 01.2010
- Developed and executed strategic plans to maintain Air Force Jet’s readiness at all times
- Repaired avionics, photographic and sensor equipment
- Inspected aerospace material parts, components and pressurized systems
- Inspected and repaired personnel and cargo parachutes for aerial delivery
- Promoted to Air Force Recruiter for Superior Job Performance
- Received a Promote Now rating on Airmen evaluation report
- Rated as a Superior performer, with expertise in aircraft maintenance
- Maintained over $12 million in Air Force Resources and inventory
- Consistently Exceeded Air Force standards for Safety and Security for annual reviews
Aerial Delivery Supervisor
Hurlburt Field Air Force Base
Hurlburt, FL
01.2001 - 01.2007
- Managed inbound and outbound logistics for Military Forces
- Supervised the work of over 60 frontline logistics specialists performing loading duties and drop zone recovery operations for the 16th Special Operations Wing
- Responsible for reviewing distribution plans and scheduling adequate staff to be most efficient
- Supported transportation planning and deployment execution for 28 flying squadrons, 12 units, and 3 Air Force Bases
- Promoted to Supervisor after a short yet exceptional stent as a logistic specialist
- Ranked as Absolutely Superior in 7 out of 7 evaluation categories every year
- Led more than 4,000 passengers and 2 tons of cargo to and from global locations
- Achieved a 99.5% transportation departure accuracy rating
Education
Bachelor of Arts - Business Management/Administration
Strayer University
01.2020
Bachelor of Arts - Human Resources
Community College of the Air Force
01.2015
Aerospace Engineering
Community College of The Air Force
Montgomery, AL01-2015
Associate of Applied Science - Logistics And Materials Management
Community College of The Air Force
Montgomery, AL08-2008
Skills
- Leadership
- Talent Acquisition
- Human Resources
- Staffing
- Training
- Staff Development
- Project Management
- Abstract Reasoning
- Systems Thinking
- Collaboration
- Experimentation
- Adaptability
- Multi-tasking
- Planning
- Event Promotion
- Trailer coupling and uncoupling
- Emergency response readiness
- Basic mechanical aptitude
- Safe driving practices
- Record keeping accuracy
- Air brake systems
- State regulations adherence
- Conflict resolution
- Problem-solving capacity
- Load securement
- Federal regulations compliance
- Accident prevention techniques
- Preventive Maintenance
Accomplishments
- Maintaining over 100% of monthly and annual recruiting goals.
- Received rising Star Award for exceeding goals.
- Responsible for increasing referrals by 45%.
- Recognized for recruiting Airmen and women with a 97% retention rate.
- Recruited and hired 12 specialist for critical assignments requiring top security clearances.
- Recognized for mitigating scheduling errors by 47% by improving communication processes.
- Awarded Flight Excellence Award for superior job performance.
- Served in a dual role as Office Manager and Senior Recruiter.
Airforcehonors
- Honored with the Best of the Best award by Major General Warren R Carter.
- Voted Transportation Airmen of the Year.
- Dedicated member of the Airmen against Drunk Driving, responsible for saving over 15 lives.
- Member of Air Force Honor Guard; performing final military honors for veterans.
- Volunteer Air Force Base Youth Soccer Coach.
Employmentprofile
- CDL Class A driver/Owner Operator, Self-Employed, Bethlehem, PA, 01/01/19, Present
- Old Dominion Freight Line, Bethlehem, PA, 01/01/18, 12/31/18
- Sales and Leasing Consultant, Kelly Automotive, Emmaus, PA, 01/01/18, 12/31/18
- Delivery Driver, JB Hunt, Bethlehem, PA, 01/01/17, 12/31/17
- Sales and Leasing Consultant, City Kia, Orlando, FL, 01/01/16, 12/31/17
- Sales and Leasing Consultant, Kelly Automotive, Emmaus, PA, 01/01/15, 12/31/16
- Recruiting Manager, Langley Air Force Base, Hampton, VA, 01/01/10, 12/31/15
- CDL Class A Driver, Clayton, NC, 01/01/05, 12/31/10
- Air Craft Technician, Seymour Johnson Air Force Base, Goldsboro, NC, 01/01/07, 12/31/10
- Aerial Delivery Supervisor, Hurlburt Field Air Force Base, Hurlburt, FL, 01/01/01, 12/31/07
Timeline
CDL Class A driver/Owner Operator
CDL Class A driver/Owner Operator
01.2019 - Current
CDL Class A Driver
Old Dominion Freight Line
01.2018 - 01.2019
Sales and Leasing Consultant
Kelly Automotive
01.2018 - 12.2018
Delivery Driver
JB Hunt
01.2017 - 12.2018
Sales and Leasing Consultant
City Kia
01.2016 - 01.2017
Sales and Leasing Consultant
Kelly Automotive
01.2015 - 01.2016
Recruiting Manager
Langley Air Force Base
01.2010 - 01.2015
Aircraft Technician
Seymour Johnson Air Force Base
01.2007 - 01.2010
Aerial Delivery Supervisor
Hurlburt Field Air Force Base
01.2001 - 01.2007
Bachelor of Arts - Business Management/Administration
Strayer University
Bachelor of Arts - Human Resources
Community College of the Air Force
Aerospace Engineering
Community College of The Air Force
Associate of Applied Science - Logistics And Materials Management
Community College of The Air Force
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