CORNER ODUOR
Baltimore,MD
Summary
Proven track record of enhancing customer satisfaction and streamlining delivery processes at DEMRY LOGISTICS LLC. Leveraged GPS technology and exceptional time management to expedite deliveries, achieving a notable increase in on-time performance. Demonstrated leadership and problem-solving skills, alongside a commitment to professionalism and a positive attitude, significantly improved team efficiency and client relations. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
21
21
years of professional experience
Work History
Delivery Driver
DEMRY LOGISTICS LLC
06.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
BUSINESS OWNER/DIRECTOR
OWN
07.2020 - 11.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Front Office Driver
Mamba Hotel Inc
06.2016 - 10.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Driver
United Millers Ltd
02.2010 - 07.2016
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Private Nightclub Security
Tembo International Club
03.2006 - 10.2010
- Maintained accurate records of daily activities, incidents, and key observations for future reference or reporting purposes.
- Supported event management teams by providing crowd control services during large gatherings or special occasions.
- Trained new security officers on company protocols, procedures, and best practices for optimal performance.
- Cultivated a team-oriented environment among security personnel by fostering open communication lines and promoting collaboration.
- Maintained a safe environment for clients and staff through regular inspections of facilities and grounds.
- Resolved conflicts professionally through effective communication, negotiation, and mediation techniques.
- Conducted comprehensive security assessments, identifying potential risks and recommending appropriate countermeasures.
- Reduced risk of theft with vigilant monitoring of high-value assets in secured locations.
Security Guard
Guard Master Security Inc
03.2003 - 08.2005
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
Education
GED -
Kisumu Boys High School
Kisumu Town, Kenya11.1994
Skills
- Positive Attitude
- Customer Service
- Valid Driver's License
- Teamwork and Collaboration
- Attention to Detail
- Time Management
- Dependable and reliable
- Problem-Solving
- Punctual and Reliable
Timeline
Delivery Driver
DEMRY LOGISTICS LLC
06.2024 - Current
BUSINESS OWNER/DIRECTOR
OWN
07.2020 - 11.2023
Front Office Driver
Mamba Hotel Inc
06.2016 - 10.2019
Driver
United Millers Ltd
02.2010 - 07.2016
Private Nightclub Security
Tembo International Club
03.2006 - 10.2010
Security Guard
Guard Master Security Inc
03.2003 - 08.2005
GED -
Kisumu Boys High School
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