Summary
Overview
Work History
Education
Skills
Timeline
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Cornesha Heard

Chattanooga,TN

Summary

Detail-oriented and organized professional with extensive experience in laboratory equipment operation, documentation, and troubleshooting complex clinical and instrument problems. Highly skilled in conducting and analyzing laboratory assays, while maintaining strict quality control standards and safety compliance. Proven ability to enhance operational efficiency through preventive maintenance and swift issue resolution. Strong collaborator with a track record of assisting in complex research procedures, contributing to the successful completion of projects. Technically adept and committed to continuous process improvement, ensuring the highest level of accuracy and reliability in lab operations.

Overview

5
5
years of professional experience

Work History

Lab Technician

Archer Daniels Midland
Chattanooga, TN
04.2022 - 10.2023
  • Perform comprehensive laboratory tests, including viscosity, brightness, dirt, moisture, and fiber analysis, strictly following documented procedures to ensure accuracy and precision.
  • Collect, meticulously record, and proficiently report test data, contributing to the generation of detailed and reliable reports
  • Excel in multitasking within a dynamic and fast-paced work environment, maintaining efficiency while upholding quality standards
  • Uphold stringent cleanliness standards in the laboratory environment to ensure compliance with industry regulations and safety protocols
  • Conducted daily laboratory maintenance, including cleaning and organizing.

Lab Technician

Coca Cola Bottling Company
Cleveland, TN
06.2021 - 01.2022
  • Proficiency in conducting comprehensive beverage attribute testing, including Brix, Assay, CO2, Net Contents, pH, Taste, and Odor, Closure Removal Torques, Can Lid Application, and Visual Appearance.
  • Micro Sample Collection and Testing: Familiarity with micro sample collection and testing procedures, including knowledge of microbiological testing techniques
  • Capability to identify and troubleshoot issues related to product attributes or testing procedures, ensuring timely resolution
  • Conducted daily laboratory maintenance, including cleaning and organizing.
  • Recorded data from experiments into detailed lab reports for review by supervisors.

Customer Service Representative

The Escape Game
Nashville, TN
01.2019 - 08.2021
  • Skilled in leading and managing groups of varying sizes, fostering a fun and friendly atmosphere while guiding interactions and conversations.
  • Proficient in using Game Guide software to monitor games, provide teams with clues and hints, ensuring an immersive and enjoyable gaming experience.
  • Ability to collect information and establish meaningful connections with guests, enhancing their overall experience and satisfaction.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries and provided accurate information regarding products and services.

Education

Master of Science - Health Sciences

Meharry Medical School
Nashville, TN
05.2024

Bachelor of Science - Biochemistry and Molecular Biology

Fisk University
Nashville, TN
05.2022

Skills

  • Laboratory Techniques
  • Attention to detail
  • Adaptability
  • Laboratory safety procedures
  • Data Entry
  • Team Collaboration
  • Safety Protocols

Timeline

Lab Technician

Archer Daniels Midland
04.2022 - 10.2023

Lab Technician

Coca Cola Bottling Company
06.2021 - 01.2022

Customer Service Representative

The Escape Game
01.2019 - 08.2021

Master of Science - Health Sciences

Meharry Medical School

Bachelor of Science - Biochemistry and Molecular Biology

Fisk University

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Cornesha Heard