Corneshia Salter
Fort Myers
Summary
Professional scheduler with deep expertise in coordinating schedules and ensuring seamless operations. Strong focus on team collaboration and delivering results, adaptable to changing needs. Proficient in time management, communication, and problem-solving, consistently dependable and organized
Overview
9
9
years of professional experience
Work History
School Bus Driver
Lee County School District
08.2024 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting
Central Scheduler
Florida Cancer Specialists
05.2022 - 06.2024
- Used electronic systems to enter provider orders and retrieve test results
- Implemented a user-friendly online booking system, increasing convenience for patients and reducing phone call volume
- Enhanced communication between departments, streamlining the scheduling process and reducing errors
- Contributed to ongoing training initiatives for new schedulers, sharing best practices and providing guidance on effective techniques
- Managed high call volumes effectively through prioritization; triaging calls based on urgency and patient needs
- Ensured HIPAA compliance within all aspects of the central scheduler role, maintaining confidentiality of sensitive information at all times
Security Officer
Statewide Security Enforcement
07.2021 - 05.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority
- Acted quickly during emergency situations to reduce opportunity for damage and injury
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures
Costumer Service Representative
Lynx Services
09.2016 - 07.2021
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike
- Responded to customer requests for products, services, and company information
Education
No Degree - Class A CDL
Fleet Force Truck Driving School
Fort Myers, FL07.2024
High School Diploma -
Dunbar High School
Fort Myers, FL06.2011
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Commercial driving
- Passenger Management
- Vehicle inspections
- Defensive Driving
- Pre-Trip Inspections
Timeline
School Bus Driver
Lee County School District
08.2024 - Current
Central Scheduler
Florida Cancer Specialists
05.2022 - 06.2024
Security Officer
Statewide Security Enforcement
07.2021 - 05.2022
Costumer Service Representative
Lynx Services
09.2016 - 07.2021
High School Diploma -
Dunbar High School
No Degree - Class A CDL
Fleet Force Truck Driving School
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