Provide customer service to the employee population on Human Resource issues and employee relations matters
Provide support to managers with Disciplinary processes
HRIS Data: Partner with HR Team to ensure that employee personnel files are properly maintained; upload and retrieve documents, as necessary
Assist managers in performance management processes, promotions, and separations processes
Assist managers in relation to Recruiting and Onboarding
Assist in the administration of various employee benefit programs
Act as point of contact on HR Issues that may involve timekeeping, payroll, benefits, and employee relations matters
Responsible for resolution of employee relations matters within assigned employee population
Escalate to appropriate HR personnel or Shared Service group when necessary
Ensure that employee personnel files are created in HRIS, ensure I-9 compliance and document retention
Maintain employee database ensuring data integrity in the HRIS, data entry of benefits and payroll changes as appropriate
Communicate notifications of terms, promotions, cost center changes and supervisor changes per HR policies, procedures, and practices
Partner with managers to provide performance coaching on a periodic basis and formalized annual reviews, create and update job descriptions, and PAF requisitions
Conduct exit interviews and coordinate exit process for terminating employees including state required termination notification letters in accordance with HR and State policies and procedures
Collaborate with managers to create and update job descriptions and personnel requisitions
Assist Recruiter in posting of open positions internally and externally
Administer testing, perform background, and reference checks processes and review results with Recruiter and hiring managers
Assist HR and Onboarding teams with the pre-boarding and on-boarding process including new hire orientations
Support processes for benefits changes, COBRA, workers compensation; assist in the coordination of annual open enrollment, track employee benefit eligibility dates and enrollments
Act as established point of contact for benefit questions, claim issues and plan changes; distribute benefit enrollment materials and determine eligibility; enroll employees (or facilitates enrollment) with carriers and process life status changes
Assist with benefit plan renewals, market reviews and benefit plan designs; assist in writing benefit communication materials and recommend optimum methods for communicating to employees
Human Resources Associate Partner
SSM HEALTH – ST. MARY’S HOSPITAL
01.2018 - 01.2022
Partners with key stakeholders to align Human Resources practices with business strategy and identify potential barriers to goal attainment
Provides counsel and support to leaders and/or employees in the administration of Human Resources policies and procedures
Partners with business unit leaders in the process of performance management, associate engagement survey interpretation and action planning, patient satisfaction strategies, and training and development needs to develop a culture that supports achievement of objectives.
Uses knowledge of Human Resources, legal, and regulatory requirements in conjunction with market best practice to ensure business unit compliance and competitiveness
Collects and analyzes HR data and develops recommendations and action plans to address issues
Supports the implementation of HR programs, communications, and initiatives
Experience in Joint Commission procedures.
Employee Support Specialist (Internship)
SSM HEALTH – ST. MARY’S HOSPITAL
01.2018 - 12.2018
Serve as point of contact for a wide range of employee questions and issues
Assist managers with questions related to corrective actions, onboarding, ADA, and investigations
Process all ADA claims and paperwork by completing the intake with the employee
Assist HR Partners with employee relations and investigations by completing the initial intake
Obtaining statements and conducting interviews
Scheduling and coordinate job interviews using Outlook and Taleo
Conduct exit interviews
Assist with all HR projects
Coordinate and organize all employee activities and events
Image Processing and Workflow Manager
SCOTTRADE INC. - TD AMERITRADE
01.2004 - 01.2018
Education
Master of Arts - Human Resources Management
Webster University
St. Louis, MO
01.2020
Bachelor of Arts - Organizational Studies/Management