Experienced and passionate leader with a strong track record in overseeing every facet of program development and ensuring success. Possess over 10 years of management and decision-making skills, bringing comprehensive knowledge of non-profit youth development management, conference and event planning, grant writing, program planning, human resources and technical operations. Expertise lies in effectively coordinating and executing various initiatives to drive organizational growth and achieve desired outcomes.
Overview
21
21
years of professional experience
Work History
Director of Impact
Dreaam Opportunity Center
07.2022 - Current
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Event planning and coordination to keep events successful and provide positive experiences for attendees.
Maintained professional working relationships with individuals from various outside organizations to support targeted event planning and execution.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Negotiated favorable contracts with vendors for reduced costs and improved service quality.
Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
Improved team morale and productivity by implementing comprehensive professional development program.
Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Established onboarding procedures to facilitate smooth transitions for new hires into the organization.
Optimized HRIS systems for better data accuracy and ease of use.
Workshop facilitator and speaker to diverse groups in Malawi, Africa.
Consultant
EVOLVE
09.2018 - 08.2024
Independent contractor providing training and coaching with an emphasis on leadership development to community organizations.
Streamlined internal processes to enhance team efficiency and improve overall project outcomes.
Designed tailored training programs for employees at various levels within the organization, boosting overall skillsets.
Managed client relationships through regular check-ins and updates on project progress.
Developed and maintained strong client relationships, ensuring high levels of satisfaction and repeat business.
Educated staff on organizational mission and goals to help employees achieve success.
Helped meet changing demands by recommending improvements to business systems or procedures.
Enhanced communication among team members to foster collaborative and supportive work environment.
Created and managed project plans, timelines and budgets.
Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
Parish Administrator
THE CHAPEL OF SAINT JOHN THE DIVINE
01.2018 - 05.2021
Serve as HR/Office manager, volunteer coordinator, property manager for student housing, and administrative assistant to the rector by providing data and records management, phone and email support, supplies and inventory management, recruit and hire staff, process payroll, effectively communicate with staff from other regions within the Episcopal church, manage use of church space by parish and outside groups, financial accounting, budget creation and management, support church ministries and committees and collaborating with volunteers
This position required me to be the resource person for both members and non-members, and a welcoming and responsive presence in the church's office.
Supported pastoral staff with administrative duties including calendar management, correspondence drafting, and appointment scheduling as needed.
Streamlined office operations for increased efficiency by implementing an organized filing system and maintaining accurate parish records.
Managed vendor relationships efficiently by negotiating contracts for goods/services while adhering to budget constraints set forth by the parish finance council.
Safeguarded confidential information relating to personnel records of employees/volunteers working within the parish setting according to established security protocols in place at both diocesan/parish levels.
Evaluated current technology solutions utilized by the parish, researching alternative options where needed to improve overall efficiency and effectiveness of administrative operations.
Managed financial transactions with precision, ensuring timely payments for vendors and accurate recording of donations received.
Supported religious leaders in performing various duties.
Prepared and distributed religious materials.
Conference/Meeting Planner
FASS, INC.
01.2016 - 01.2018
From idea development to execution plan meetings and conferences serving over 1500 members
Provide administrative support to five Animal Science societies
Take meeting minutes, scheduled board activities, manage social media, update website, maintain membership, develop relationships with sponsors, maintain travel schedule for Board of Directors
Attend conferences as onsite contact person for vendors and guest
Assisted other conference planners with registration and other task as assigned.
Streamlined registration processes for enhanced customer satisfaction and increased efficiency in attendee management.
Sourced appropriate venues that met client requirements while staying within budget constraints.
Coordinated travel arrangements for speakers and VIPs, providing a seamless experience from arrival to departure.
Built strong relationships with clients by consistently delivering exceptional service and exceeding expectations throughout the planning process.
Director of Programs
TAP IN LEADERSHIP ACADEMY
01.2011 - 01.2016
Manage multiple after school and summer program sites
Recruit, hire and train new team members
Manage multi-million dollar 501(c)3 grant funded budget
Developed and maintain positive relationships with school district personnel, students, families, and community members
Managed on-line time reporting system for up to 50 employees and submitted bi-weekly payroll reports and corrections for processing
Created new programs and activities for program sites
Created program and employee manuals and guides
Assisted with curriculum development.
Built partnerships with external organizations that enhanced program offerings and expanded outreach efforts.
Led staff training sessions on best practices in program delivery, increasing overall effectiveness across the organization.
Developed strategic plans for organizational growth, resulting in increased program reach and impact.
Oversaw volunteer recruitment efforts, providing valuable support to staff while offering meaningful opportunities for community members to contribute their expertise.
Secured funding for programs through successful grant writing and relationship building with donors, leading to greater financial stability.
Created an inclusive work environment that encouraged diverse perspectives, ultimately leading to more effective problem-solving within the team.
Insurance Analyst
MEDSYNERGIES, INC.
01.2008 - 01.2011
Provide account resolution and follow up on outstanding medical claims for commercial, Medicare and Medicaid plans
Review open charges for error trends
Audit the work of 5 analyst for accuracy and timeliness of claims and verification of benefits.
Provided exceptional customer service by promptly addressing inquiries, concerns, and requests related to policy changes.
Performed comprehensive audits of existing policies for compliance with regulatory standards, mitigating potential legal risks.
HR Coordinator
SINCLAIR BROADCAST GROUP (WICD 15 NEWS)
01.2004 - 01.2008
Fulfilled a broad range of HR functions, including recruiting and new hire orientation
Administered benefits, oversaw disciplinary action and managed HR records
Made sure payroll was submitted on time
Presented annual benefit meetings, completed annual EEO report and performed exit interviews.
Maintained human resources information system and kept employee files up to date and accurate.
Completed background and reference checks to facilitate hiring and onboarding of employees.
Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
Supported human resources staff with new hire orientations and monthly departmental meetings.
Explained employee compensation, benefits, schedules, working conditions, and promotion opportunities.
Collaborated with department heads to identify staffing needs and develop job descriptions tailored to specific roles.
Managed FMLA requests and ADA accommodations, maintaining compliance with federal guidelines while supporting employee wellbeing.
Conducted new employee onboarding and provided ongoing orientation training.