Summary
Overview
Work History
Education
Skills
Timeline
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Corra Miller

Enterprise

Summary

Accomplished General Manager with a proven track record at Assault Gear Store, enhancing sales and profitability through strategic planning and effective leadership. Skilled in operations management and fostering strong vendor relationships, I excel in driving financial stability and team cohesion, achieving high employee satisfaction and customer loyalty.

Overview

11
11
years of professional experience

Work History

General Manager

Assault Gear Store
08.2014 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Interacted well with customers to build connections and nurture relationships.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Reported issues to higher management with great detail.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.

Driver, Warehouse Orders

Amazon.com Fulfillment Center
03.2021 - 05.2024
  • Performed daily vehicle inspections, identifying potential issues before they escalated into costly repairs.
  • Maintained safe driving records by strictly following traffic rules and regulations.
  • Provided exceptional customer service at the point of delivery, addressing concerns and answering questions as needed.
  • Enhanced customer satisfaction with timely deliveries and professional communication during pickups and dropoffs.
  • Obtained signatures upon delivery completion, confirming receipt of goods by customers in a timely manner.
  • Efficiently navigated various types of vehicles through different road conditions, maintaining safety standards throughout all trips.
  • Handled sensitive materials with care, ensuring no damage occurred during transportation or storage periods.
  • Streamlined order fulfillment by accurately picking items according to packing lists and invoices.
  • Managed time efficiently while on the road to meet strict deadlines for multiple deliveries per shift.
  • Improved delivery efficiency by optimizing routes and adhering to schedules.
  • Utilized GPS navigation systems effectively for precise route guidance and seamless transport between destinations.
  • Delivered packages to customer doorsteps and business offices.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.

General Manager

Choppers Ol’ School Bbq
01.2018 - 11.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Education

Short Certificate - Esthetics Technology

George C Wallace Community College
Dothan, AL
05.2020

High School Degree -

Enterprise High School
Enterprise, AL
05.2013

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Time management
  • Training and coaching
  • Customer relations
  • Relationship building
  • Staff training/development
  • Inventory control
  • Customer relationship management
  • Employee scheduling
  • Verbal and written communication
  • Administrative skills
  • Motivation
  • Labor cost controls
  • Deadline oriented
  • Strategic planning
  • Vendor relationships
  • Project management
  • Purchasing

Timeline

Driver, Warehouse Orders

Amazon.com Fulfillment Center
03.2021 - 05.2024

General Manager

Choppers Ol’ School Bbq
01.2018 - 11.2022

General Manager

Assault Gear Store
08.2014 - Current

Short Certificate - Esthetics Technology

George C Wallace Community College

High School Degree -

Enterprise High School

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Corra Miller