Summary
Overview
Work History
Education
Skills
Timeline
Generic

Correane Pettice

Charlotte,NC

Summary

Experienced leader with a proven track record of success in managing teams, training employees, and delivering exceptional customer service in fast-paced environments. Skilled in leading diverse teams, streamlining operational processes, and ensuring high levels of client satisfaction. Recognized for strong communication skills, mentorship abilities, and dedication to upholding quality standards to drive continuous performance improvements.

Overview

6
6
years of professional experience

Work History

Team Leader

ABM Aviation
06.2022 - Current
  • - Lead cabin cleaning teams, assigning tasks and overseeing operations to ensure compliance with SOPs.
  • - Conduct hands-on cleaning of aircraft interiors, including lavatories, galleys, crew areas, and passenger cabins.
  • - Manage inventory and distribution of cleaning supplies and safety cards.
  • - Deliver on-the-job coaching and performance feedback to team members.
  • - Handle daily admin tasks such as staffing schedules, equipment checks, and compliance documentation.
  • - Collaborate with high-lift drivers to streamline aircraft servicing.

Substitute Teacher

Hickory Grove Elementary School
10.2022 - 06.2023
  • - Maintained classroom continuity by executing lesson plans in line with educational objectives.
  • - Supported a positive learning environment through conflict resolution and student engagement.
  • - Assisted with extracurricular and school operations, including playground and carline duties.

Shift Manager

Arby's
06.2019 - 10.2022
  • - Supervised shifts and implemented an efficient training program that increased food prep speed and service quality.
  • - Delivered excellent customer service, handling high volumes and resolving customer concerns professionally.
  • - Oversaw employee scheduling, coaching, and performance reviews to maintain operational flow.

Education

High School Diploma -

Julius L. Chambers High School
Charlotte, NC
07.2019

Skills

  • Team Leadership & Coaching
  • Attention to detail
  • Training & Development
  • Fast-Paced Operations
  • Quality & Compliance Oversight
  • Customer Service Excellence
  • Teamwork and collaboration

Timeline

Substitute Teacher

Hickory Grove Elementary School
10.2022 - 06.2023

Team Leader

ABM Aviation
06.2022 - Current

Shift Manager

Arby's
06.2019 - 10.2022

High School Diploma -

Julius L. Chambers High School