Correll Tyson
Niles,MI
Summary
Adept at enhancing customer experiences and streamlining operations, I leveraged teamwork and point-of-sale expertise at McDonald's to exceed service standards. My knack for problem-solving and commitment to quality assurance significantly improved workplace efficiency. Skilled in both customer service and workplace safety, I excel in fast-paced environments, consistently prioritizing reliability and attention to detail.
Overview
2
2
years of professional experience
Work History
Crew Member
Mcdonalds
Berrien Springs, MI
11.2024 - Current
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Demonstrated proper food safety practices by accurately completing quality control checklist.
- Adhered to health department regulations regarding food handling procedures.
- Packed fast food products in approved containers, cups, and bags.
- Organized and restocked supplies to support operations and team productivity.
- Monitored quality of food served to ensure it met company standards for presentation and temperature.
Desk Assistant
Southwestern Michigan College
Dowagiac, MI
01.2023 - 05.2024
- Responded quickly to questions and inquiries via phone and email.
- Greeted guests and vendors to assist in navigating space.
- Maintained front desk to provide positive first impression.
- Handled incoming calls and directed callers to appropriate department or employee.
- Cleaned containers, supplies or work areas using cleaning solutions.
Education
Associate of Applied Science -
Southwestern Michigan College
Dowagiac12-2024
High School Diploma -
Berrien Springs High School
Berrien Springs, MI06-2022
Skills
- Cooking
- Teamwork and collaboration
- Point-of-sale transactions
- Quality assurance
- Workplace efficiency
- Willingness to learn
- Product knowledge
- Reliability and punctuality
- Integrity and honesty
- Cleaning and sanitizing
- Attention to detail
- Clear communication
- Problem-solving
- Influencing skills
- Product promotion
- Time management
- Multitasking and organization
- Telephone etiquette
- Learning agility
- Visual communication
- Customer service
- Basic math
- Interactive communication skills
- Verbal and written communication
- Workplace safety
Affiliations
- Collegiate Cross Country
- Collegiate Track and Field
- Collegiate Esports
Languages
English
Professional
Timeline
Crew Member
Mcdonalds
11.2024 - Current
Desk Assistant
Southwestern Michigan College
01.2023 - 05.2024
Associate of Applied Science -
Southwestern Michigan College
High School Diploma -
Berrien Springs High School
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