Corretta Wright

Built relationships with community partners to create a referral network that included physicians, case managers, administrative, and many others. Organized educational service meetings and hosted many networking events in order to market the agency. Worked strategically to obtain data that was helpful in identifying service utilization in order to create effective marketing plans. I have repeatedly proven that I can meet monthly sales goals and have shown leadership in my role. Mentored new and experienced consultants.

Followed up on leads of prospective families who were seeking care and placement. Worked with those families throughout the move-in process, ensuring all necessary documents were completed, insurance was verified, payments were made to the business office, and units were up to standard. Created marketing strategies to attract new prospects. Hosted community events on a monthly basis. I met monthly admission goals consistently

Supported discharge planning and resource coordination for patients in an acute care setting by ensuring housing, transportation, and resources were met. Maintained accurate documentation, and communicated with insurance companies as needed.

Provided front-line support for patients, including intake, registration, and scheduling.

Delivered high-quality customer service in a fast-paced healthcare call center. Scheduled appointments, verified insurance, and supported patients with inquiries.

Assisted with patient coordination, check-ins, and follow-ups. Verified insurance and worked to obtain insurance authorization when necessary for surgical procedures.

Launched and operated a home daycare, offering safe, structured childcare services to families in the community. Managed daily operations, enrollment, parent communication, and curriculum planning.

Registered patients by collecting demographics and entering them into the EMR. Verified insurance, obtained authorization, and collected payments. Obtained and maintained the necessary documentation for hospital records.

Supported individuals with developmental disabilities in daily living activities. Administered medication. Organized community outings that promoted independence and socialization. Documented daily on progress notes of clients behavior, activities, physical and emotional status, and medication updates.

Ensured a positive, welcoming experience for patients and visitors within the healthcare facility. Provided general support and public engagement services.