Corrie Boyd
League City,TX
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Membership Specialist
Ymca Of Greater Houston
10.2024 - Current
- Collaborated with other departments to provide seamless support for all member-related inquiries and issues.
- Maintained accurate records of all memberships, ensuring timely renewals and updates as needed.
- Offered personalized assistance to members seeking specific resources or services within the organization, demonstrating genuine care for their needs.
- Increased member satisfaction by providing exceptional customer service and addressing their needs promptly.
- Maintained membership database, ensuring that all information was current and accurate.
- Actively engaged clients upon entrance with pleasant greeting.
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
- Promoted high level of customer satisfaction using strong relationship-building skills, consistent follow-up and prompt issue resolution.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Helped customers navigate choices between services with support for questions such as terms, pricing, and availability.
- Assisted in organizing and executing successful member events, improving overall engagement levels.
Homeschool Educator
Self Employed/ Classical Conversations
09.2017 - 08.2024
- Fostered critical thinking skills through engaging discussions and inquiry-based learning techniques.
- Adapted teaching methods and lesson plans to changing student needs.
- Established routines and procedures that promoted a structured yet flexible learning environment conducive to academic success.
- Established clear objectives for all lessons, units, and projects, resulting in measurable improvements in student progress.
- Supported social development through group activities such as co-op classes or community service projects within the homeschool community.
- Implemented hands-on learning activities for improved retention and engagement in subject matter.
- Utilized educational technology tools to supplement traditional instruction methods for increased learner engagement.
- Organized field trips and enrichment activities, enhancing real-world understanding of academic concepts.
- Managed record-keeping and documentation requirements, maintaining accurate records of student performance and progress reports.
- Developed comprehensive curriculum covering a broad range of subjects, ensuring students received well-rounded education.
- Continually sought professional development opportunities to stay current in homeschool best practices and educational trends, resulting in enhanced teaching effectiveness.
- Encouraged independent study habits by providing resources and guidance for self-directed learning opportunities.
- Promoted creative problem-solving by incorporating real-life scenarios and projects into the curriculum.
- Researched and chose appropriate curriculum to meet children's abilities and grade levels.
- Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
- Graded homework, quizzes, classwork and exams to report on progress of student achievements.
- Fostered student curiosity and interest through creative hands-on activities.
Smoothie Shop Owner
Galaxy Smoothies
03.2014 - 09.2017
- Maintained accurate financial records, including sales reports, expense tracking, and budget management.
- Developed loyal customer base by consistently delivering high-quality products and personalized service.
- Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
- Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
- Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.
- Evaluated employee performance regularly, offering constructive feedback and opportunities for professional development when needed.
- Hired trained, and supervised a team of employees, fostering a collaborative work environment focused on achieving store goals.
- Enhanced store aesthetics with strategic product displays that attracted customers'' attention and facilitated sales growth.
- Managed day-to-day business operations.
Secretary
GHG Corporation
01.2012 - 01.2014
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Maintained electronic filing systems and categorized documents.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed filing system, entered data and completed other clerical tasks.
Education
High School Diploma -
Clear Creek High School
League City, TX05-2008
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Business operations
- Marketing experience
- Relationship building
- Customer service background
- Quality management systems
- Verbal and written communication
- Organization
- Office administration
- Dependable and responsible
Certification
Certified Fitness Nutrition Specialist
Timeline
Membership Specialist
Ymca Of Greater Houston
10.2024 - Current
Homeschool Educator
Self Employed/ Classical Conversations
09.2017 - 08.2024
Smoothie Shop Owner
Galaxy Smoothies
03.2014 - 09.2017
Secretary
GHG Corporation
01.2012 - 01.2014
Certified Fitness Nutrition Specialist
High School Diploma -
Clear Creek High School
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