Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Websites
References
Timeline
Generic

Corrie Brenner

New Castle,PA

Summary

  • Reliable and hardworking professional works autonomously or in teams to serve several customers per shift. Experience managing staff and day-to-day operations.
  • Thriving interpersonal and multitasking skills honed in fast-paced customer-focused environment. Customer Service Representative maintains high level of professionalism, patience and efficiency to minimize customer dissatisfaction and promote retention.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Registered Yoga Teacher

Vybe Meditations
Pittsburgh, PA
02.2024 - Current
  • Assisted students with individual needs while creating a positive learning environment.
  • Ensured the safety and well-being of all participants during classes by providing corrections when needed.
  • Built relationships with local businesses in order to promote studio offerings.
  • Attended continuing education courses to stay up-to-date on best practices in the field.
  • Created lesson plans that included physical postures, breathing techniques, relaxation exercises and meditation practices.
  • Maintained studio fitness equipment and multipurpose rooms.
  • Led group yoga classes and instructed students regarding home exercises and techniques.
  • Explained and demonstrated fitness and conditioning techniques and movements.
  • Built and established lasting relationships using encouragement and personal support.

Sound Bath Meditation Facilitator

Vybe Meditations
Tucson, AZ
11.2023 - 04.2024
  • Assisted in developing new curriculum materials that are aligned with current industry standards.
  • Assessed participant learning needs in order to tailor sessions accordingly.
  • Facilitated group discussions and activities to ensure successful outcomes.
  • Managed logistics including scheduling, room bookings, catering orders.
  • Facilitated workshops designed to help teams develop strategies for achieving organizational goals.
  • Evaluated facilitator performance against predetermined criteria set out by management.
  • Created a safe environment for participants to express their opinions without fear of judgement or criticism.
  • Supported learners by providing additional guidance where necessary.
  • Managed multiple projects simultaneously while maintaining quality standards.
  • Enhanced customer satisfaction ratings by resolving account issues efficiently.

Casino Dealer

Rivers Casino Pittsburgh
Pittsburgh, PA
01.2022 - 06.2022
  • Adhered to established procedures for processing buy-ins and cashing out customers.
  • Maintained cleanliness of work area by wiping down tables after each game session.
  • Assisted in maintaining the security of chips, cash, and other gaming equipment.
  • Recorded all transactions accurately using computer systems or hand tallying methods.
  • Displayed strong communication skills when interacting with guests and coworkers alike.
  • Maintained game integrity by verifying accuracy of payouts and ensuring adherence to casino rules.
  • Responded promptly to guest inquiries and complaints in a professional manner.
  • Performed chip exchanges for customers as needed throughout the shift.
  • Provided guests with exceptional customer service and ensured their satisfaction with the gaming experience.
  • Greeted incoming guests with enthusiasm to promote fun, memorable and exciting experience.
  • Calmed down angry guests or patrons using skills in active listening and positive engagement.

Stay at Home Mother

Self-employeed
Pittsburgh, PA
04.2004 - 01.2022
  • Oversaw the completion of domestic chores and attended to other important duties.
  • Assisted in classroom management and facilitated reading programs as a teacher's aid
  • Managed event planning for a growing financial business, including bartending and catering responsibilities.
  • While serving as an assistant instructor at a martial arts school, I displayed excellent communications skills by successfully coordinating events and tournaments for the students.

Waitress

Applebee's
Pittsburgh, PA
08.2003 - 04.2004
  • Prepared checks accurately and processed payments promptly.
  • Assisted in seating guests at tables or booths.
  • Communicated daily specials to customers.
  • Took orders for food and drinks and delivered them to guests.
  • Greeted customers and provided menus.
  • Processed payments accurately using cash registers or POS systems.
  • Replenished beverages when necessary.

Food Server/Bar Tender

TGI Fridays
Pittsburgh, PA
09.1999 - 08.2003
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Demonstrated knowledge of menu items by providing detailed descriptions upon request.
  • Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
  • Resolved customer complaints in a professional manner while adhering to company policies and procedures.
  • Ensured that all restaurant safety guidelines were followed at all times.
  • Brought food and beverages to the table in a timely manner.
  • Assisted other team members with side work tasks such as restocking condiments and refilling water glasses.
  • Greeted guests in a friendly and welcoming manner.
  • Took orders from customers accurately and delivered to kitchen staff promptly.

Education

High School Diploma -

Lincoln High School
Ellwood City, PA
06-1997

Skills

  • Relationship Building
  • Individual mentoring
  • Experience management
  • Course Planning
  • Client Coaching
  • Effective Communication
  • Problem-solving aptitude
  • Problem-solving abilities
  • Attention to Detail
  • Adaptability
  • Communication and Interpersonal Connection
  • Cooperative Attitude
  • Relationship and Community Building
  • Task Prioritization
  • Workload Management
  • Time management abilities
  • Goal setting and planning
  • Professional Demeanor
  • Organizational Skills

Affiliations

  • Fitness, wellness, nutrition and mental health through meditation, movement and frequency.
  • Avid hiker and explorer, over 1000 miles hiked per year over last 4 years.

Certification

  • Registered Yoga Teacher level 200, working on my 300 and 500 levels.

References

References available upon request.

Timeline

Registered Yoga Teacher

Vybe Meditations
02.2024 - Current

Sound Bath Meditation Facilitator

Vybe Meditations
11.2023 - 04.2024

Casino Dealer

Rivers Casino Pittsburgh
01.2022 - 06.2022

Stay at Home Mother

Self-employeed
04.2004 - 01.2022

Waitress

Applebee's
08.2003 - 04.2004

Food Server/Bar Tender

TGI Fridays
09.1999 - 08.2003

High School Diploma -

Lincoln High School

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Corrie Brenner