Corrie Hartless
Shenandoah,VA
Summary
I have strong expertise in customer service, communication, and adaptability, with three years of experience in remote work. I am proficient in Excel and possess solid computer skills. Known for my ability to work independently, I am eager to expand my knowledge and contribute positively to any organization.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Forklift Operator
Molson Coors
Elkton, VA
04.2025 - Current
- Operated forklifts to transport materials within warehouse, ensuring safe and efficient movement.
- Conducted routine inspections and maintenance of forklift equipment to enhance operational reliability.
- Collaborated with team members to optimize workflow and maintain inventory accuracy in fast-paced environment.
- Implemented safety protocols, reducing incidents and promoting a culture of workplace safety among staff.
Remote Upsell Renewal Specialist
Carahsoft
Reston, VA
01.2021 - 03.2025
- Proactively manage and renew government contracts for technology solutions.
- Identify upcoming contract expirations and present value propositions to clients.
- Negotiate renewal terms, upsell opportunities, and ensure customer satisfaction.
- Perform data analysis, manage customer relationships, and handle reporting and forecasting.
- Remote
Inventory Specialist
Great Eastern Resorts (Massanutten)
Mcgaheysville, VA
01.2019 - 01.2021
- Managed data entry tasks and inventory management using the TSW system.
- Ensured accuracy of inventory records and helped streamline inventory processes.
Phone Agent
Great Eastern Resorts (Massanutten)
Mcgaheysville, VA
01.2017 - 01.2019
- Assisted timeshare owners with questions, booking their owner weeks, and explaining their purchases.
- Worked efficiently in the TSW system to provide seamless customer service.
Front Desk
Great Eastern Resorts (Massanutten)
Mcgaheysville, VA
01.2016 - 01.2017
- Provided exceptional guest relations, including answering questions and assisting with check-ins.
- Delivered all necessary materials and directions for guests during their stay, ensuring satisfaction.
- Worked in the TSW system to manage bookings and guest information.
Housekeeping
Great Eastern Resorts (Massanutten)
Mcgaheysville, VA
01.2014 - 01.2016
- Maintained cleanliness in condos and public areas to meet guest expectations.
- Worked efficiently to ensure a clean and pleasant environment for all resort guests.
Education
General Studies
Lord Fairfax Community College
06.2017
Advanced Diploma - undefined
Page County High School
06.2013
Certified Nursing Assistant - undefined
Page County Technical Center
06.2013
Skills
- Remote work proficiency
- Ability to work independently and manage tasks without direct supervision
- Time management and task prioritization
- Dependability and reliability in completing tasks on time
- Warehouse experience
- Customer relationship management (CRM)
- Data analysis and reporting
- Negotiation and upselling
- Proficient in Excel and TSW system
- Strong communication and adaptability
Certification
Forklift Certification
Timeline
Forklift Operator
Molson Coors
04.2025 - Current
Remote Upsell Renewal Specialist
Carahsoft
01.2021 - 03.2025
Inventory Specialist
Great Eastern Resorts (Massanutten)
01.2019 - 01.2021
Phone Agent
Great Eastern Resorts (Massanutten)
01.2017 - 01.2019
Front Desk
Great Eastern Resorts (Massanutten)
01.2016 - 01.2017
Housekeeping
Great Eastern Resorts (Massanutten)
01.2014 - 01.2016
General Studies
Lord Fairfax Community College
Advanced Diploma - undefined
Page County High School
Certified Nursing Assistant - undefined
Page County Technical Center