Detail-oriented individual with extensive experience in sales, business development, team leadership, and reimbursement within the pharmaceutical industry. Demonstrated success in all aspects of product launches including negotiations and proposals, market share analysis, pharmaceutical sales, account management, reimbursement process, formulary coverage, buy and bill, and specialty pharmacy. Continually exceeds expectations by building valuable relationships, thinking outside the box and working well with people at all levels of an organization including management, team members, and customers.
Overview
9
9
years of professional experience
Work History
Field Access and Reimbursement Manager
Syneos Health - Bristol Meyers Squibb (BMS)
04.2023 - Current
Responsible for the efficient & effective pull-through for reimbursement of Sotyktu in the Philadelphia and NE Pennsylvania territories.
Educated dermatologists and office staff on support services available for Sotyktu patients
Support office staff throughout patient journey – benefit investigation, prior authorization, appeal process, available patient access services, HUB priorities, and Cover My Meds (CMM) utilization
Collaborate with matrix partners to maximize internal and external customer knowledge and understanding of Sotyktu, Impact of policy changes, and minimize prescribing challenges
Coordinated local and regional speaker programs to build access program awareness
Collaborate with Patient assistance HUB to ensure timely office communication, eliminate challenges and errors, and maintain patient therapy adherence
Integrity Team lead assisting with implementing ROE and assisting with ARM & TBM expansions
Mercalis HUB support team lead - work as team lead to help build training and improvements between Mercalis patient HUB and the Area Reimbursement Specialists (Arms)
Completed certification to become Prior Authorization Certified Specialist through ACMA
Monitored industry trends and regulatory changes to stay current on best practices for reimbursement management.
Observed strict data confidentiality procedures to protect patients' information.
Analyzed data to identify patterns and opportunities for improvement within the reimbursement process.
Helped minimize escalations by reaching out to clients in advance of expected problems.
Dermatology District Manager
Syneos Health - Janssen Biotech
03.2022 - 04.2023
Hired and led a team of 9 Immunology Sales Specialists supporting Janssen to expand the market for Tremfya with physicians prescribing little to no Biologics or IL-23's in the Mid-Atlantic Market (VA, DC, MD, DE, PA, NJ, OH, MI, & IN).
Developing strategies with sales reps on their development based on individual needs, motivations, and business visions
Continually adapting to changing market dynamics and significantly growing Tremfya utilization 49.57% YoY in 2022
Facilitating weekly trainings to sharpen clinical, market analytics, and reimbursement skills and the use of sources
Applied situational leadership, effective teaming and customer focus to increase rank from 6 out of 6 at start 2022 to ranking #2 in Q3 and in Q4. Achieved final ranking of #1 in Q1 2023
Built a positive team culture through collaboration, support, and growth opportunities with 100% retention of all employees hired
Coordinated with other district managers to actualize performance improvement strategies.
Assessing territory metrics to develop and implement territory business plans while managing resources effectively
Collaborating with the Managed Care team on payor access initiatives and executing speaker-led educational dinners
Led Selling workshop utilizing DISC model at 2023 National Fast Start Meeting
Biologics Territory Manager
Sun Pharma
11.2019 - 03.2022
Promoted Sun's biologic product Ilumya and optimized opportunities in dermatology offices, Infusion clinics, and hospital systems
Identified new opportunities within the territory for Buy N Bill, corporate accounts, and Key Opinion Leaders
Self-motivated, with a strong sense of personal responsibility.
Collaborated with account partners and Matrix teams to build company and brand awareness across Dermatology
Effectively drove acceptance of promoted products within the geographic area and provided “concierge level” service
Developed and executed territory business plans that aligned with the company''s overall sales objectives, ensuring consistent progress towards set targets.
Worked strategically to gain territory growth during the pandemic while understanding the local/regional payor market
Understood and utilized sales reports, CRM, and forecasts to support sales activity, budget management, and reporting
Led strategic efforts that consistently doubled new HCP usage of Iluyma quarter to quarter throughout 2020 and 2021
Effectively managed business opportunities and challenges by leveraging expertise and knowledge of the disease state
Prioritized time and effort in order to ensure optimal coverage and expansion of appropriate HCPs during the pandemic
Recognized for expertise and professionalism demonstrated from running 5 national dermatology conferences
Delivered a 255% increase in volume through Q3 2021 and signed up 3 Buy and Bill accounts in 2020 and 4 in 2021
Gained formulary access for Ilumya in UPMC infusion center system through clinical discussions with top providers.
Senior Immunology Specialist Dermatology
Janssen Biotech – Syneos Health
08.2015 - 11.2019
Drove the growth and profitability of Tremfya and Stelara for the treatment of Psoriasis and Psoriatic Arthritis
Worked with medical coverage, pharmacy benefits, and buy and bill coverage for sales in NE and Central Pennsylvania
Achieved 110% of annual quota for Tremfya (P1) as well as 100% of quota on Stelara (P2) for the 2nd half of 2017
Attained 136% of quota for the 1st half of 2017 prior to the successful launch of Tremfya in the territory in August
Applied extensive knowledge of the ever-changing landscape for insurance and competitive psoriasis treatment options
Successfully launched a new subcutaneous biologic and a new mechanism of action into the dermatology environment
Ranked #4 of 36 sales representatives in 3015 and achieved 109% of 2016 quota to rank in top third of the nation
Selected for new hire and launch mentor based on success in sales performance, leadership, execution, and initiative
Achieved 101% of 2018 quota as well as #1 for Northeast in Prescriber Penetration and Productivity in 1st half of 2018
Recognized as #1 sales representative in the Northeast for product coupon redemptions of a 3rd-position topical launch for the 1st half of 2018
Selected for sales video showcasing winning collaborative partnership to “communicate it broadly to inspire others.” Consistently recognized for results and received “exceeds expectations” on performance reviews for 2015, 2016, 2017.
Education
Bachelor of Arts - Communications
University of Delaware
Newark
06.2000
Skills
Regional & Territory Sales Leadership
Successful Product Launches
Team Leadership, Training & Development
Prior Authorization, Appeal, Buy & Bill, and SPP expertise
Access and Reimbursement Director - West at Syneos Health/Bristol Myers SquibbAccess and Reimbursement Director - West at Syneos Health/Bristol Myers Squibb