Corrie Moore
Omaha,NE
Summary
- Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
- Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Canvasser
Petitioners
Omaha, NE
07.2020 - 11.2024
- Developed and implemented canvassing strategies to generate support for a political campaign.
- Educated potential supporters on the candidate's platform and policies.
- Conducted door-to-door outreach in assigned neighborhoods.
- Gathered data from constituents regarding their opinions of the candidate.
- Identified target areas for canvassing efforts based on demographic information.
- Compiled lists of potential voters through research and public records databases.
- Explained voting procedures to prospective voters, including registration requirements and absentee ballots.
- Provided detailed reports of daily activities to campaign managers.
- Attended meetings with local community members to discuss issues relevant to the campaign.
- Participated in training sessions related to effective communication techniques when engaging with constituents.
- Distributed literature about candidates or political parties in order to raise awareness among voters.
- Worked closely with field organizers and other staff members to coordinate day-to-day operations of the campaign.
- Knocked on assigned household doors while collecting data about voter preferences.
- Memorized and recited sales scripts or statements prepared by employer.
- Contacted potential donors by phone or in person to solicit contributions for organization.
- Designed and distributed pamphlets and other literature about available products.
- Assessed customer needs through detailed questioning and presented products to fill those requirements.
Manager's Assistant
Family Dollar
Omaha, NE
11.2016 - 08.2017
- Developed and implemented efficient filing systems for all incoming documents.
- Created a comprehensive database of contacts to ensure quick access to client information.
- Provided general administrative support including answering phones, typing letters, reports and memos.
- Prepared agendas and took meeting minutes as requested by the manager.
- Coordinated special projects such as company events, workshops or team-building exercises.
- Assisted in developing presentations using PowerPoint or similar software programs.
- Researched industry trends to inform decision making processes within the organization.
- Handled correspondence promptly and accurately according to established protocols.
- Sorted mail on a daily basis and distributed it accordingly.
- Monitored inventory levels of office supplies and placed orders as needed.
Customer Service Representative
Nebraska Furniture Mart
Omaha, NE
02.2011 - 07.2013
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Education
High School Diploma -
Boystown High School
Omaha, NE05-2013
Some College (No Degree) - Pediatric Nursing
UTA
Arlington, TXSkills
- Sales pitch development
- Door-to-door sales
- Residential canvassing
- Cold-calling
- Daily Reporting
- Language proficiency
- Sales experience
- Flexibility
- Marketing knowledge
- Product promotion skills
- Documentation
- Data Gathering
- Data Entry
- Customer Relations
- Client Relationship Building
- Direct Sales
- Customer Engagement
- Goal-Oriented
- Cross-cultural communication
- Production demonstration
- Collaboration
- Opinion taking
- Brand Awareness
- Inbound and Outbound Calling
- Complaint resolution
- Paperwork Processing
- Account updating
- De-Escalation Techniques
- Record preparation
- Active Listening
- Call Management
- Filing
- Customer consulting
- In-store support
- Reading Comprehension
- Tactful and diplomatic
- Researching
- Retail sales customer service
- Positive and professional
- High-energy attitude
- Courteous demeanor
- Tracking complaints
Affiliations
I enjoy being at church and doing activities with the youth
Accomplishments
- I have received employee of the month for every company I've worked for.
Certification
- CPR Certified
- Food Handlers License
References
References available upon request.
Timeline
Canvasser
Petitioners
07.2020 - 11.2024
Manager's Assistant
Family Dollar
11.2016 - 08.2017
Customer Service Representative
Nebraska Furniture Mart
02.2011 - 07.2013
High School Diploma -
Boystown High School
Some College (No Degree) - Pediatric Nursing
UTA
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