Corrie Powell
Bedford,VA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Energetic, self reliant, organized, and very professional. Willing to go the extra mile to meet deadlines. Creates organized, professionally written software user guides. Quickly learns business processes and systems. Extremely thorough in testing and documenting software and hardware issues. Works seamlessly with a variety of end users, IT professionals and Business leads.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Vendor Master Data Analyst
Ogilvy & Mather, NY
06.2016 - Current
- Maintain strict client confidentiality telephone and email interactions to comply with preset standards and regulations.
- Manage vendor data changes such as bank and address changes
- View and maintain all Vendor Paperwork on Sharepoint site for Audits
- View and Confirm all vendor creations and changes in SAP
Sr Software Technology Trainer
Ogilvy & Mather, NY
03.2006 - Current
- Listened to users, communicated training and translated technical information into easily understood terms.
- Consulted with users to determine hardware, software and system functionality specifications.
- Prepared and delivered instructor-led training sessions for virtual product suite.
- Create and Maintain Step-by-Step and Quick Reference guides for end users
- Manage and coordinate all training courses and events (live in person and virtual)
- Monitor class enrollment
- Communicate class procedures and class details
- Identify and reserve training facilities
- Ensure proper PC applications and technical equipment setup is ready
- Coordinate training material reproduction and distribution
- Maintain records of training attendance and enter into SAP
- Collect course surveys and provide feedback for director and other training staff
- Maintain training reports and provide details for management
- Manage and created all Documentation for Business applications and General applications on Sharepoint site.
- Develop training materials for the Help Desk and Business Application Support Teams
- Managed Gmail global rollout for NA Training Team, (Created docs, delivered all training, scheduled all users for training sessions)
- ·Assist business, functional teams with testing new applications and provide feedback to developers.
- Create interactive PDF forms using for various internal groups (Finance, HR, IT, etc.)
- Managed all aspects of LinkedIn Learning globally and negotiated contracts with vendor
- Managed Safari Books Online licensing and renewal
- Provide end user training on Business applications
- Provide Training for New hires, Interns & Associates
- Provide one-on-one software and hardware training for key personnel
- Administrative Assistants for top Executives
- Manage and Maintain training courses on Adobe Captivate Prime
Education
Help Desk Specialist
Computer Career Center
Garden City, NYHigh School Diploma -
Glen Cove High School
Glen Cove, NY06.1992
Skills
- SAP User Access Provisioning
- Master Data Management
- Technical Support and Assistance
- Building Materials
- Written Documentation
- Software Applications
- Training Software
- Training Initiatives
- Online Training
- User Documentation
Certification
- SAP ERP Essential Training - LinkedIn - Issued Aug 2023
- Acrobat DC Essential Training - LinkedIn - Issued Jul 2022
- Acrobat DC: Creating Forms - LinkedIn - Issued Jul 2022
- Business Process Improvement - LinkedIn - Issued Oct 2021
- Organizational Learning and Development - LinkedIn - Issued Nov 2016
- Training the Trainer - American Management Association - Issued Mar 2017
- Presentation Skills Workshop - American Management Association - Issued Oct 2017
- Marriott Visual Presentation- MVP Audio Visual Institute, New York, NY MVP Certified Technician November 2005 - Issued Certificate Nov 9th
- Basic Audio Visual - Level 1 Certified Event Technology 101 November 2005 Issued Certificate Nov 10th
- Basics of Computers Level 2 November 2005 Issued Certificate Nov 11th Basics of Computer Interfacing
- Computer Career Center, Garden City, NY February 2004 - January 2005 Help desk Specialist Certificate
- Expetec Technology Services, Aberdeen, SD July 2004 - Aug 2004 Franchise Management
Timeline
Vendor Master Data Analyst
Ogilvy & Mather, NY
06.2016 - Current
Sr Software Technology Trainer
Ogilvy & Mather, NY
03.2006 - Current
Help Desk Specialist
Computer Career Center
High School Diploma -
Glen Cove High School
- SAP ERP Essential Training - LinkedIn - Issued Aug 2023
- Acrobat DC Essential Training - LinkedIn - Issued Jul 2022
- Acrobat DC: Creating Forms - LinkedIn - Issued Jul 2022
- Business Process Improvement - LinkedIn - Issued Oct 2021
- Organizational Learning and Development - LinkedIn - Issued Nov 2016
- Training the Trainer - American Management Association - Issued Mar 2017
- Presentation Skills Workshop - American Management Association - Issued Oct 2017
- Marriott Visual Presentation- MVP Audio Visual Institute, New York, NY MVP Certified Technician November 2005 - Issued Certificate Nov 9th
- Basic Audio Visual - Level 1 Certified Event Technology 101 November 2005 Issued Certificate Nov 10th
- Basics of Computers Level 2 November 2005 Issued Certificate Nov 11th Basics of Computer Interfacing
- Computer Career Center, Garden City, NY February 2004 - January 2005 Help desk Specialist Certificate
- Expetec Technology Services, Aberdeen, SD July 2004 - Aug 2004 Franchise Management
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