Corrie Wikoff
Huntsville,AL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
23
23
years of professional experience
Work History
Data Management Specialist
NMR Consulting
07.2023 - Current
- Missile Defense Agency (MDA) Digital and Data Integration and Transformation Specialist with focus on Data Governance, Catalog and Quality
- Used standard document management tools to register documents and maintain databases used to produce logs, transmittal receipts and other reports.
- Verified compliance with data retention requirements by managing document catalogues for long-term archival of data associated with contract closeouts.
- Troubleshot data-related problems and coordinated maintenance or modifications to correct defects.
- Formulated techniques for quality data collection to meet expected adequacy, accuracy and legitimacy targets.
- Collaborated with multi-functional roles to communicate and align development efforts.
- Developed and modified programs to meet customer requirements.
- Established methods for data stewards to validated data structure and accuracy.
- Prepared functional and technical documentation data for leadership and team member updates and training
- Established rules and procedures for data sharing with assigned IPS team personnel and applicable external stakeholders
- Collaborated with multi-functional roles to communicate and align development efforts
Data Intelligence, Technical Services Manager
Amazon
02.2019 - 06.2023
- Create and grow Team from 3 to 30 Team Members over 2 years, including Business Intelligence Engineer, Data Engineers and Data Scientists in support of IT operations team
- Led team to on-board 60 data sources to make available for central aggregation, enhancements for self-service reporting and for complex analysis needs to support strategic goals
- Set-up metric platform for weekly to quarterly reporting aggregation eliminating time spent by service and product owners in compiling metrics
- Led team to plan and migrate shared Visualization Tool (Tableau) to own high-availability system to support user growth and expectations
- Developed data mining algorithms to identify and classify patterns in data.
- Integrated architectural and engineering drawings to create cohesive packages.
- Created data analysis tools to allow teams to query acquired information for unique details.
- Generated ad-hoc reports to evaluate specific business requirements.
- Recruited, placed and oversaw project staff for optimal project results.
- Created dashboards to monitor and track key performance indicators.
- Developed intelligence-sharing dashboards, providing company-wide access to collected data.
- Created data models to support decision-making processes.
- Designed and developed data pipelines to acquire, clean and process data.
- Developed and implemented data governance policies and procedures.
- Optimized BI reporting capabilities for secure server environment.
- Provided technical support for troubleshooting analytics and reporting issues.
- Developed and maintained data warehouses and data marts to support business operations.
- Updated and developed scripts and queries to extract and analyze data from multiple sources.
- Created data analysis tools to allow teams to query acquired information for unique details
Technical Program Manager
Amazon
03.2018 - 02.2019
- Point of Contact for cross team program for enterprise wide tool migration impacting all of teams users and customers
- Responsible to capture and verify requirements for large scale application tool changes
- Program Manage new inventory application deployment impacting 2500 users
- Worked to coordinate workshops for initial scoping, discovery and project plan
- Performed risk management assessments on projects.
- Interfaced between business channels and internal departments, aligning wishes of IT departments with application development teams capabilites
Senior Cost Analysis Manager
Windstream
07.2011 - 03.2018
- Implemented cost-to-revenue comparing data sets to drive $35 million of cost out of business on yearly basis
- Publish content for weekly and monthly executive dashboards
- Create department’s Business Object reports for auto-delivery
- Delivery of Analysis Visualization utilizing Tableau
- Churn and Margin Analysis
- Implement monitoring and facilitate correction of data integrity issues identified
- Tableau Site Administrator for Cost Optimization Team
- Process Improvement Projects for newly merged teams
- Manage team of 10 team members
Senior IT Program Manager
EarthLink, Deltacom
12.2010 - 07.2011
- Billing Integration Program responsibility
- Cost Management Program responsibility
- Legal Entity Simplification Project
- Taxes and Surcharge Rationalization Project
Program Managment Director
Deltacom
07.2006 - 12.2010
- Implemented Program Management framework for billing related projects
- Maintained project intake process across corporate departments for review, tracking and scoring
- Provide enterprise project management for multiple, concurrent projects, including internal IT projects, new product development, business projects and vendor projects
- Assist in the establishment of an EPMO (Enterprise Program Management Office)
- Establish standards and procedures for project reporting and documentation
- Coordinate recruitment or assignment of project personnel
- Evaluate portfolio and project management software tools
- Managed strategic projects including:
- Million-dollar billing system upgrade involving 30 team members in 5 states
- Web-based Customer Relationship Management (CRM) System that integrated multiple back-office systems into one easy to navigate front end tool
- 1.4 Million-dollar network management system upgrade and expansion involving external and internal resources
- Invoice Redesign for retail invoice
- Hosted customer email migration
- Implementation of automated workflow system based on business processes and rules
- Standardized processes, evaluated programs and conducted performance reviews with eye toward continuous improvement for organization.
- Collaborated with Operations and IT teams to streamline processes and improve profit margins.
Network Planning Engineer
Deltacom
08.2000 - 07.2006
- Cost and benefit analysis for network grooming activities to ensure optimal use of companies long-haul and entrance facilities
- Invoice to Contract analysis for accuracy and dispute support resulting in multi-million dollar a year savings for the company
- Worked with vendor management organization in selecting and negotiating contracts for wide range of telecommunication services
- Responsible for ensuring the routing of long distance via most cost-effective route
- Implemented automated system to save company $2 million dollars per month on long distance costs
- Created and maintained BTI and Deltacom Merger (2003) Project Portfolio for Network Integration reporting by Sr
- VP to Board of Directors
- Managed, tracked, and coordinated problem resolution and escalation processes.
Education
Master of Business Administration (MBA) -
Troy University
Phenix City, AL01.2006
Bachelor of Science (BS) - Applied Discrete Mathematics
Auburn University
Auburn, AL06.2000
Skills
- AWS Services Including Lambda, QuickSight, Sage Maker, Redshift, DynamoDB
- MS Project and Office Suite, including Business Objects
- Qlik Developer
- Denodo Developer
- Tableau Administration and Visualization
- Python
- Oracle Business Intelligence Suite
- Business Intelligence Tools
- Transforming and Cleansing Data
- SQL Development and Analytics
- Certified Data Management Professional
- Data Quality Assurance Processes
Timeline
Data Management Specialist
NMR Consulting
07.2023 - Current
Data Intelligence, Technical Services Manager
Amazon
02.2019 - 06.2023
Technical Program Manager
Amazon
03.2018 - 02.2019
Senior Cost Analysis Manager
Windstream
07.2011 - 03.2018
Senior IT Program Manager
EarthLink, Deltacom
12.2010 - 07.2011
Program Managment Director
Deltacom
07.2006 - 12.2010
Network Planning Engineer
Deltacom
08.2000 - 07.2006
Master of Business Administration (MBA) -
Troy University
Bachelor of Science (BS) - Applied Discrete Mathematics
Auburn University
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