Corrin Davies
Assistant Project Manager
King George,VA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Assistant Project Manager
Dafore LLC
24 Synan Rd. Suite 107 Fredericksburg VA, 22405
01.2017 - Current
- Developed and maintained project documentation for reliable records.
- Generated weekly and monthly status reports for helpful progress tracking.
- Delivered high level of service to clients to both maintain and extend relationship for future business opportunities.
- Supported senior managers and department leaders by completing projects and problem resolution under tight budgets and schedule demands.
- Identified and resolved risks to minimize project disruption.
- Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.
- Documented project progress to fulfill project requirements and establish traceability.
Property Manager
Very Important Properties LLC
Frederick, MD
10.2015 - 01.2017
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Communicated effectively with owners, residents, and on-site associates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Sales Team Lead
TruGreen
Sterling, VA
04.2013 - 09.2016
- Identified and acted on growth opportunities and development options for business.
- Developed [Type] content while increasing customer participation.
- Actualized [Number] monthly digital campaigns across multiple platforms.
- Educated clients on production and benefit protocols through in-depth training procedures.
- Supported sales account managers by providing accurate and detailed reports.
- Trained, coached, and mentored new sales associates for maximum performance.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Provided exceptional customer service to foster client loyalty and satisfaction.
- Monitored sales team performance and provided constructive feedback.
- Participated in store meetings and product training sessions to understand and sell items.
- Assisted in development of monthly sales goals to motivate team and drive business objectives.
- Kept detailed track of sales and customer information in company system.
Senior Collections Representative
Wells Fargo Home Mortgage
Frederick, MD
02.2008 - 12.2014
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Worked in call center environment handling manual and automatically dialed outbound calls.
- Achieved performance goals on consistent basis.
- Maintained high volume of calls and met demands of busy and productive group.
- Collected on delinquent accounts to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Documented customer payment interactions and account statuses for future reference.
- Used scripted conversation prompts to convey current account information and obtain payments.
- Negotiated payment plans with customers to prevent accounts from entering collections.
- Verified compliance with relevant laws, regulations and best practices related to customer account management.
- Collaborated with other departments to verify customer compliance with payment plans.
- Contacted customers to discuss past-due accounts and negotiated payment plans.
- Maintained accurate records of customer accounts, payments and payment plans.
- Worked with customer to create debt repayment plan based on current financial condition.
- Researched billing errors and discrepancies to initiate corrective action.
- Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices.
- Analyzed customer financial records to determine appropriate payment plan.
- Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate.
- Compiled and analyzed data for review by senior management of loan loss reports to measure portfolio performance.
- Developed and documented collection procedures and policies to comply with government regulations.
Education
High School Diploma -
James Madison University
Harrisonburg, VA08.2008
Skills
- Leading Projects
- Status Updates
- Development Milestone Planning
- Collaborative Leadership
- Verifying Time Sheets
- Technical Planning
- Documentation
- Timelines and Milestones
- Client Relationships
- Project Estimation and Bidding
- Sales and Marketing
- Timely Project Completion
- Predictive and Preventive Maintenance
- Maintaining Clean Work Areas
- Subcontractor Relations
- Client Requirements
- Project Proposals
- Employee Motivation
- Risk Management
- Milestone Management
- Best Practices and Standards
- Materials Take-Offs
- Subcontractor Management
- Billing Management
- Client Meetings
- Schedule Coordination
- Project Drawings
- Team Meetings
- Accounts Payable and Accounts Receivable
- Office Supplies and Inventory
Timeline
Assistant Project Manager
Dafore LLC
01.2017 - Current
Property Manager
Very Important Properties LLC
10.2015 - 01.2017
Sales Team Lead
TruGreen
04.2013 - 09.2016
Senior Collections Representative
Wells Fargo Home Mortgage
02.2008 - 12.2014
High School Diploma -
James Madison University