Handles team needs with forward-thinking strategies and strong focus on daily requirements. Well-coordinated planner successful at coordinating schedules and workflows to meet business demands. Superior work ethic combined with resourceful and upbeat nature.
Overview
11
11
years of professional experience
Work History
Shift Supervisor
Papa Murphy's
09.2022 - Current
Enhanced team productivity by implementing efficient shift scheduling and task delegation.
Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Streamlined inventory management, reducing waste and optimizing stock levels for daily operations.
Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Helped store management meet standards of service and quality in daily operations.
School Bus Driver
Hillsboro School District
09.2019 - 09.2022
Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
Reduced vehicle maintenance costs by conducting daily pre-trip inspections and promptly reporting any necessary repairs or concerns.
Improved on-time performance with efficient route planning, taking into consideration traffic patterns and weather conditions.
Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
Upheld high standards of cleanliness for the school bus interior by performing regular cleaning tasks after each trip.
Grocery Checker
Bales Thriftway
08.2018 - 09.2019
Increased customer satisfaction by efficiently scanning and bagging groceries in a timely manner.
Reduced wait times for customers by effectively managing multiple checkout lanes during peak hours.
Assisted in maintaining store cleanliness and organization, resulting in a more pleasant shopping experience for customers.
Handled cash transactions accurately and securely, ensuring proper balance of register at the end of each shift.
Provided exceptional customer service by addressing concerns and answering questions about products and promotions.
Contributed to loss prevention efforts by identifying potential shoplifting situations and reporting suspicious activity to management.
Maintained a safe shopping environment by promptly addressing spills or other hazards on the sales floor.
Assistant Manager
Noodles & Company
11.2012 - 08.2018
Improved customer satisfaction by addressing and resolving complaints promptly.
Streamlined store operations for increased efficiency, implementing new processes and procedures.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Conducted employee performance evaluations, providing constructive feedback for growth and development.
Implemented staff training programs, enhancing product knowledge and improving customer service skills.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Facilitated clear communication between employees and upper management through regular meetings and updates.
Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
Supervised day-to-day operations to meet performance, quality and service expectations.