Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corrina Chenard

Monroe,MI

Summary

Proven Security Officer with extensive experience at MGM Grand Detroit Casino, adept in emergency response and conflict de-escalation. Demonstrates a keen eye for detail and a strong work ethic, ensuring safety and compliance through effective threat assessment and security screenings. Skilled in team collaboration and problem-solving, significantly enhancing workplace security and visitor satisfaction.

Overview

36
36
years of professional experience

Work History

Security Officer

MGM Grand Detroit Casino
06.1999 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Directed guests around building and answered accessibility questions.
  • Contributed to a positive work environment through excellent teamwork and collaboration with colleagues.
  • Prevented theft and vandalism by maintaining a visible presence and closely monitoring surveillance cameras.
  • Monitored alarm systems to detect any unauthorized entries into protected areas.
  • Enhanced safety by conducting thorough and regular patrols of the premises.
  • Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on premises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Consistently maintained compliance with all site-specific guidelines, regulations, policies, procedures while carrying out duties as an Unarmed Security Officer.
  • Assisted in reducing workplace violence by recognizing potential threats and coordinating appropriate responses.
  • Ensured secure access to facilities by verifying identification and implementing visitor protocols.
  • Maintained detailed reports of daily activities, incidents, and irregularities for management review.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Safeguarded sensitive information by adhering strictly to company policies regarding confidentiality and document handling procedures.
  • Supported emergency response efforts by collaborating with local law enforcement agencies during critical situations.
  • Enhanced overall security awareness among staff through informative presentations on personal safety measures.
  • Provided exceptional customer service to clients, addressing concerns and providing appropriate solutions.
  • Maintained proper functioning of security equipment by performing regular checks and reporting issues promptly for repair or replacement.
  • Facilitated swift resolution of conflicts between individuals on-site using strong interpersonal skills and conflict-resolution techniques.
  • Demonstrated sound judgment in identifying potential risks, taking appropriate action to prevent incidents from escalating.
  • Improved response time to incidents through effective communication with team members and use of security equipment.
  • Implemented security measures for special events, ensuring guest safety and minimal disruptions.
  • Managed crowd control at large-scale events, effectively preventing any security breaches or incidents while maintaining a positive atmosphere for attendees.
  • Collaborated closely with other departments within the organization to ensure seamless implementation of security initiatives across various functions.
  • Proactively participated in ongoing training sessions to remain current on industry best practices for effective security management.
  • Assisted visitors and customers to provide directions, answer questions and meet requests.
  • Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
  • Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
  • Assisted in investigation of theft and vandalism incidents to promote peace and provide safety.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.

Security Officer

Detroit Edison / Enrico Fermi II
04.1989 - 06.1999
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked and verified photo identification prior to granting facility access.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Reported suspicious activities and persons to law enforcement.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
  • Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
  • Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
  • Enhanced security measures by staying up-to-date on industry best practices, attending training sessions, and obtaining relevant certifications.
  • Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
  • Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed.
  • Created a culture of safety awareness among employees through regular presentations and communication on security issues.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Examined doors, windows and gates to verify security.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Issued access cards to authorized personnel to monitor access points.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Education

High School Diploma -

Jefferson High School
Newport, MI
06.1984

Skills

  • Report Writing
  • Incident Reporting
  • Security Guard License
  • General security
  • Detail Oriented
  • Emergency Response
  • Access Control
  • Complex Problem-Solving
  • Security Screenings
  • Conflict de-escalation
  • Visitor tracking
  • Threat Assessment
  • Document Management
  • Investigative abilities
  • Threat Management
  • Security Equipment Operation
  • Metal detector operation
  • Emergency Management
  • Dispatch
  • Weapons training
  • Work ethic
  • First Aid Certified
  • Reporting skills
  • ID Verification
  • Security procedures knowledge
  • Security Protocols
  • Alarm systems
  • Team Player
  • Honest and Dependable
  • Reliable and Responsible
  • Active Listening
  • CPR Certified
  • First Aid Training

Timeline

Security Officer

MGM Grand Detroit Casino
06.1999 - Current

Security Officer

Detroit Edison / Enrico Fermi II
04.1989 - 06.1999

High School Diploma -

Jefferson High School
Corrina Chenard