Corrina Fernandez
Dallas,TX
Summary
Organized professional with superior work ethic and team player attitude. Exceptional quality control and inspection abilities. Commended for honesty, hard work and positive attitude. Comfortable standing for long periods of time and safely lifting heavy loads.
Overview
16
16
years of professional experience
2000
2000
years of post-secondary education
Work History
General Warehouse Associate
Amazon
Dallas, Tx
10.2020 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Maintance
Mc South Central
Plano, Tx
05.2009 - 03.2020
- Completed day-to-day duties accurately and efficiently.
- Worked with cross-functional teams to achieve goals.
Customer Service Representative
Convergys
Laredo, Tx
09.2009 - 04.2011
- Assisted customers with inquiries and resolved issues promptly.
- Managed high-volume calls while maintaining professionalism and courtesy.
- Documented customer interactions accurately in internal systems.
- Answered customer inquiries and provided accurate information regarding products and services.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong relationships with customers by providing personalized assistance and support.
Education
Fox Tech High School
San Antonio , TxSkills
- Inventory management
- Shipping logistics
- Quality control
- Equipment operation
Languages
Spanish, English
Professional
Timeline
General Warehouse Associate
Amazon
10.2020 - Current
Customer Service Representative
Convergys
09.2009 - 04.2011
Maintance
Mc South Central
05.2009 - 03.2020
Fox Tech High School