Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corrina Goodman

Farmington,NM

Summary

History of successfully transforming food service operations through performance improvements and cost reductions to maximize service and profits. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Over 23 years dedicated to food service.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Crew Member

KFC Restaurant
Kirtland, NM
08.2023 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Adhered to health department regulations regarding food handling procedures.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.

Crew Member

Sonic Drive-In
Mesa, AZ
04.2023 - 05.2023
  • Interacted pleasantly with guests to deliver quality customer service.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Upheld high standards of productivity and quality in operations.
  • Demonstrated proper food safety practices by accurately completing quality control checklist.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.

Food and Beverage Supervisor

Northern Edge Casino
Farmington, NM
08.2015 - 06.2022
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Developed and implemented strategies to enhance team performance, improve processes and boost results.
  • Followed proper food receiving, storage and preparation techniques to maintain ingredient and dish quality.
  • Produced detailed documentation to outline potential worker issues.
  • Collaborated with server trainees to promptly resolve potential customer concerns.
  • Handled over $1000 worth of cash and card transactions daily with accuracy and efficiency.

Assistant Manager

Sonic Drive In
Farmington, NM
06.2006 - 08.2015
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Monitored cash drawers in multiple checkout stations to verify adequate cash supply.
  • Assisted supervisor in evaluating employee performance and cultivating improvement initiatives.

Kitchen Assistant Manager- Shiprock High School

Central Consolidated School District
Shiprock, NM
08.2003 - 05.2006
  • Received, organized and rotated paper goods and food ingredients.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Supervised staff preparing and serving 500+ meals per day.

Kitchen Assistant Manager - Nataani Nez Elementary

Central Consolidated School District
Shiprock, NM
08.1998 - 08.2003
  • Oversaw meal preparation and monitored food handling to encourage safety.
  • Implemented surface and equipment schedules and standards to maintain clean, neat and sanitized kitchen.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.

Education

Some College (No Degree) - Accounting

Southwestern Indian Polytechnic Institute
Albuquerque, NM

Some College (No Degree) -

Navajo Community College
Shiprock, NM

Some College (No Degree) -

San Juan College
Farmington, NM

Skills

  • Staff Leadership
  • Payroll Preparation
  • Complaint Resolution
  • Work Station Assignments
  • Hiring and Onboarding
  • Timesheet Organization
  • Service Training
  • Safety Training
  • Critical Thinking
  • Customer Service
  • Cash Handling
  • Verbal and Written Communication
  • Food and Beverage Service
  • Deposit Preparation
  • Work Schedule Creation
  • Task Delegation
  • Alcoholic Beverage Service
  • Supply Ordering

Certification

  • Alcohol Service Training - 2022
  • Certified Food Handler, Northern Edge Casino - 2021

Timeline

Crew Member

KFC Restaurant
08.2023 - Current

Crew Member

Sonic Drive-In
04.2023 - 05.2023

Food and Beverage Supervisor

Northern Edge Casino
08.2015 - 06.2022

Assistant Manager

Sonic Drive In
06.2006 - 08.2015

Kitchen Assistant Manager- Shiprock High School

Central Consolidated School District
08.2003 - 05.2006

Kitchen Assistant Manager - Nataani Nez Elementary

Central Consolidated School District
08.1998 - 08.2003

Some College (No Degree) - Accounting

Southwestern Indian Polytechnic Institute

Some College (No Degree) -

Navajo Community College

Some College (No Degree) -

San Juan College

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Corrina Goodman