Corrina Heil
Pennsburg,PA
Summary
Highly motivated and results-driven sales professional with 7+ years of automotive sales experience and 11+ years in customer service. Received Honda Council of Sales Leadership award for 2022, 2023 and 2024 (gold level). Proven track record of exceeding sales targets and increasing customer satisfaction.
Overview
12
12
years of professional experience
Work History
Auto Sales Representative
Piazza Honda of Pottstown
05.2021 - 09.2025
- Exceeded monthly sales quotas consistently through effective prospecting and lead follow-up strategies.
- Utilized CRM software effectively for tracking leads, managing contacts, and scheduling appointments.
- Negotiated prices and financing options with clients to close deals successfully.
- Demonstrated car functions on test drives plus available options and accessories for purchase
- Consistently maintained a personal score of 98% or higher on customer satisfaction surveys
- Followed up with potential buyers/ Thank buyers for their purchase and ask for referrals
Finance Manager
Piazza Hyundai of Pottstown
09.2019 - 05.2021
- Obtained customer credit information and sent them to the appropriate lenders based on my knowledge of each lenders lease and finance options
- Maintained lender relationships with over 20+ lending institutions
- Increased Finance & Insurance product penetration by upselling vehicle service contracts, GAP insurance, and other protection plans and bundles through Zurich Insurance
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Reviewed documentation and identified financial discrepancies where applicable.
- Ensured all deals were processed properly to keep CIT’s at acceptable levels.
Business Development Center Sales
Patriot Chevrolet, Limerick
02.2018 - 09.2019
- Managed and nurtured an average of 100+ online sales leads per week through our CRM and targeted email marketing campaigns
- Consistently followed up with potential buyers through email, phone calls and personalized text messages to bring them to the dealership
- Set and confirmed sales appointments
- Greeted sales appointments at the door and introduced them to their sales person
Front desk Agent
SpringHill Suites by Marriott, Quakertown
08.2016 - 02.2018
- Welcomed all guests at the front desk in a courteous and professional manner/ confirmed reservations and identification
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Managed reservations and assigned rooms and key cards based on customer special requests
- Provided all guests with assistance/information and invoices at check out
- Resolved guest issues promptly, resulting in positive feedback and return visits.
Shift Leader
Dunkin Donuts, Quakertown
02.2015 - 08.2016
- Took customer orders and completed cash and credit card transactions accurately using POS software
- Made all drink and food orders in a timely manner
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
Bakery Associate
Weis Markets, Pennsburg
08.2013 - 02.2015
- Pulled frozen bakery items out of freezer for the baker
- Laid out bakery items on trays accordingly
- Assisted customers at the bakery counter
- Decorated cakes when needed
- Cleaned up the area for the next day
Skills
- CRM & Technology- DealerSocket, Reynolds & Reynolds, CDK Drive, Microsoft Office Software, Virtual Meeting Platforms (Zoom, Teams, etc)
- Sales & Customer Service- Negotiation, Networking, Overcoming objections, Closing Techniques
- Relationship building, Communication, Teamwork, Leadership, Adaptability, Time management, Attention to detail, Automotive expertise
Timeline
Auto Sales Representative
Piazza Honda of Pottstown
05.2021 - 09.2025
Finance Manager
Piazza Hyundai of Pottstown
09.2019 - 05.2021
Business Development Center Sales
Patriot Chevrolet, Limerick
02.2018 - 09.2019
Front desk Agent
SpringHill Suites by Marriott, Quakertown
08.2016 - 02.2018
Shift Leader
Dunkin Donuts, Quakertown
02.2015 - 08.2016
Bakery Associate
Weis Markets, Pennsburg
08.2013 - 02.2015
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