Corrina Medford
Orland,IN
Summary
Flexible team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with several years of experience taking food orders, operating cash registers and dealing with customers. Offering exceptional communication and multitasking abilities.
Overview
1
1
year of professional experience
Work History
Team Member
Culvers Franchising System
Angola, Indiana
03.2023 - 06.2023
- Operated cash registers to process payments from customers.
- Addressed customer needs, responding to specific requests.
- Maintained a clean and organized work area throughout shift.
- Resolved customer issues promptly in a professional manner.
- Greeted customers upon entering the store with friendly demeanor.
- Collaborated with team members to maximize productivity and efficiency.
- Built and maintained working relationships with peers and upper management.
- Developed positive customer relationships through friendly greeting and excellent service.
- Identified needs of customers promptly and efficiently.
- Rotated through series of different stations based on team needs.
- Worked hard to learn required tasks quickly to maximize performance.
Team Leader
BIGGBY COFFEE
Cassopolis, Michigan
04.2022 - 10.2022
- Conducted regular performance reviews to assess individual team member progress.
- Completed daily quality assurance duties to provide feedback for improvements.
- Delegated daily tasks to team members to optimize group productivity.
- Facilitated training sessions for new employees on company policies and procedures.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Developed strategies for problem solving and conflict resolution among team members.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Identified needs of customers promptly and efficiently.
- Maintained positive working relationship with fellow staff and management.
- Maintained a positive work environment that promoted collaboration between team members.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints and issues promptly, ensuring high levels of satisfaction.
- Reviewed completed work to verify consistency, quality, and conformance.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Education
High School Diploma -
Ross Beatty High School
Cassopolis, Michigan05-2022
Skills
- Cleaning
- Complaint resolution
- Restocking
- Cash handling
- Customer service
Timeline
Team Member
Culvers Franchising System
03.2023 - 06.2023
Team Leader
BIGGBY COFFEE
04.2022 - 10.2022
High School Diploma -
Ross Beatty High School