Corrina Mundy
Norwich,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Specialty Lending Loan Specialist
NBT Bank
07.2023 - Current
- Reduced turnaround time for loan approvals by efficiently managing workload and prioritizing tasks.
- Enhanced customer satisfaction through clear communication and timely follow-ups on bank processes
- Processed funding requests from lending partners, while following procedures to establish loan on NBT systems
- Review and clear documents in connection with loan applications
- Handled ACH, refund, and other monetary transactions from borrowers to efficiently assist with incoming requests
- Maintained daily and monthly reconciliation of accounts pertinent to specialty lending
Electronic Sales Associate & E-Commerce Associate
Walmart
03.2018 - 08.2023
- Worked varying full-time hours to meet business needs, while maintaining a full-time school schedule
- Prioritized tasks individually and within a team to meet deadlines and assist with project duties
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times
- Audited product inventory through use of electronic management system
- Trained and mentored incoming and existing staff on work duties as well as changes made
Activities Instructor
Valley View Manor Nursing Home
08.2017 - 03.2018
- Led group sessions of various activities, fostering a sense of community and promoting personal growth among residents
- Coordinated events while developing an inclusive environment that catered to each resident individually and within a group
- Cultivated positive relationships with residents, maintaining stimulation through daily activities
- Maintained daily keeping of records, per state regulations
Education
Associate of Applied Science - Business Administration
SUNY Morrisville
Norwich, NY06.2021
Skills
- Customer Assistance
- Time Management
- Telephone and email etiquette
- Documentation Review
- Issue Resolution
- Attentive to Detail
Timeline
Specialty Lending Loan Specialist
NBT Bank
07.2023 - Current
Electronic Sales Associate & E-Commerce Associate
Walmart
03.2018 - 08.2023
Activities Instructor
Valley View Manor Nursing Home
08.2017 - 03.2018
Associate of Applied Science - Business Administration
SUNY Morrisville
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