Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Corrina Torres

334 Indian Camp Rd

Summary

Dynamic and results-oriented Accountant with a proven track record at ADP, enhancing client satisfaction through exceptional customer service and effective problem-solving. Skilled in payroll processing and account reconciliation, I excel in fast-paced environments while fostering teamwork and collaboration. Committed to continuous improvement and maintaining strong client relationships.

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.

Experienced with client relationship management, enhancing customer satisfaction through personalized service and strategic account planning. Utilizes negotiation and conflict resolution skills to maintain and renew client contracts, ensuring alignment with business objectives. Track record of leveraging analytical insights to drive client retention and business development.

Overview

19
19
years of professional experience

Work History

Accountant

ADP
02.2000 - 08.2018
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
  • Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
  • Conducted regular account reviews to identify areas for improvement and ensure continued success.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Education

High School Diploma -

Corona Sr. High School
Corona, CA
06-1981

Skills

  • Data analysis
  • Attention to detail
  • Payroll processing
  • Account reconciliation
  • Payroll administration
  • Time management
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking
  • Customer service
  • Problem-solving
  • Teamwork and collaboration
  • Friendly, positive attitude

Languages

English
Full Professional

Timeline

Accountant

ADP
02.2000 - 08.2018

High School Diploma -

Corona Sr. High School

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Corrina Torres