Corrina Wilson
Bloomingburg,NY
Summary
Accomplished Health Information Management Analyst with a proven track record at Montefiore St Luke's Cornwall Hospital, excelling in teamwork and collaboration, and adept in Epic and EHR systems. Spearheaded a scanning code project enhancing data integrity, and led quality checks achieving a 95% accuracy rate, demonstrating exceptional problem-solving and leadership skills.
Overview
15
15
years of professional experience
Work History
Health Information Management Analyst
Montefiore St Lukes Cornwall Hospital
11.2022 - Current
- Ability to lead and collaborate with multidisciplinary teams, establishing credibility within the departments, including clinical providers and management, fostering a culture of excellence.
- Organizing and maintaining patient records using Epic system workflow for both inpatient and outpatient, including chart corrections and DRG denial.
- Assisted in creating a scanning code for documents that created fewer errors in maintaining data integrity and compliance with health regulations.
- Assisted as an Epic trainer for all new documents to ensure quality and adherence.
- Managing and maintaining an average of 820 charts per week, for inpatient, Same day surgery, Birthing center, and Cardiac Cath lab including IR.
- Utilizing Epic and EHR for conducting routine quality checks, identifying, and rectifying discrepancies, resulting in a 95% accuracy rate.
- Conducted research projects involving analysis of health data, contributing to the advancement of healthcare practices and policies.
Unit Secretary /ICU /Cardiac Stepdown /per Diam
Montefiore St Luke's Cornwall Hospital
03.2017 - Current
- Answered telephone calls to offer information, answer questions, and direct calls to staff.
- Maintained current and accurate medical records for patients.
- Maintained rapport with physicians, nurses and other healthcare personnel.
- Maintained patient confidentiality in line with HIPAA regulations.
- Provided information for patient admissions and discharges to foster timely processing.
- Contributed to positive patient experiences by greeting visitors, providing directions, and addressing inquiries professionally.
- Expedited patient admissions process by gathering essential data from patients upon arrival and accurately entering it into electronic health records systems.
- Scheduled patient appointments to maximize healthcare provider availability.
Outpatient Secretary Burke Physical Therapy
Montefiore St Luke's Cornwall Hospital
01.2019 - 11.2022
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system for approximately 50 incoming calls, faxes and emails per day .
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Maintained electronic filing systems and categorized documents.
- Entered data into system and updated customer contacts with information to keep records current.
Oscar De La Renta
Oscar De La Renta
05.2015 - 01.2017
- One million dollar seller annually.
- Created one hundred thousand dollar fur sale event.
- Worked closely with international customers to create lasting relationships that drove sales.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Developed a loyal customer base through personalized interactions, increasing repeat business and in-store visits.
- Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.
- Interviewed, hired, and trained staff associates and equipped them to comply with company policies and procedures.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Assistant Sales Manager
Coach Leather Ware
03.2010 - 05.2015
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
- Completed store opening and closing procedures by counting drawers and managing security.
- Demonstrated exemplary customer service by engaging clients on sales floor.
- Guided sales team in setting realistic yet challenging sales targets.
- Ensured compliance with sales policies and regulations, maintaining company reputation.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
Education
High School Diploma -
Newburgh Free Academy
06.1982
Skills
- Trained in Epic and EHR
- Health Information Systems
- HIPAA Compliance
- Effective Communication
- Teamwork and Collaboration
- Problem-Solving
Timeline
Health Information Management Analyst
Montefiore St Lukes Cornwall Hospital
11.2022 - Current
Outpatient Secretary Burke Physical Therapy
Montefiore St Luke's Cornwall Hospital
01.2019 - 11.2022
Unit Secretary /ICU /Cardiac Stepdown /per Diam
Montefiore St Luke's Cornwall Hospital
03.2017 - Current
Oscar De La Renta
Oscar De La Renta
05.2015 - 01.2017
Assistant Sales Manager
Coach Leather Ware
03.2010 - 05.2015
High School Diploma -
Newburgh Free Academy
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