Corrina C. Gutierrez
Harlingen
Summary
Experienced with patient intake procedures and administrative coordination. Knowledge of healthcare documentation and patient service protocols, ensuring seamless processes and patient satisfaction. Utilizes effective communication and organizational skills to enhance operational efficiency. Collaborates in team efforts and achieves operational goals. Reliable and flexible in adapting to changing needs while applying effective communication and organizational skills.
Overview
11
11
years of professional experience
Work History
Intake Coordinator
Greater Valley Hospice
02.2024 - 04.2024
- Verify patient’s Medicare/Medicaid clearance for entire company license
- Gather information about the patient and create patient’s chart
- Audit all documents submitted to verify accuracy
- Coordinate with other disciplines to provide a smooth transition for patients and families enrolling into hospice
- Maintain current records and potential referrals
- Screen and process each potential admissions, such as coordinating admission visit, confirming physician, verifying admission order and inputting/verifying diagnosis codes.
Digital Health Advocate/CMA floor staff floater
Su Clinica Familiar
02.2023 - 10.2023
- Provided patient care.
- Assisted with physician order entries.
- Assisted multiple physicians within the workday.
- Educated patients in obtaining access to the Athena One digital health portal such as patients results and records in the mobile application.
- Verified ‘outside orders’ from specialty clinics for billing authorization to provide appropriate care management for patients.
- Managed and submitted orders for all physicians within the clinic, upon physician request and approval.
- Managed physicians visit caseloads throughout the workday.
- Performed nursing onsite care visits.
- Efficiently acquired the use of Centricity and AthenaOne E.M.R systems.
- Managed patient scheduling.
Clinicals for CCMA program and volunteer hours
Culture of Life Ministries
05.2022 - 06.2022
- Obtained patients vitals.
- Administrative duties and obtained knowledge of the record keeping system.
- Patient triage.
- Assisted with phlebotomy and diagnostics (urinalysis, h. Pylori test, stool samples, flu/strep swab tests, and COVID19 tests) as well as tracking incoming and outgoing lab orders.
- Assisted with patient phone calls to report lab results as well as patient appointment scheduling.
- Assisted in administering intramuscular and subcutaneous injections
- Obtained patient medical history for physicians.
- Performed EKG tests on patients.
- Assisted RN in wound care debridement.
- Educated new volunteers on clinical and administrative duties.
- Educated patients on medication, diabetic management, wound care, and lab work preparations (fasting).
Correctional Officer
Willacy County Regional Detention Facility
06.2013 - 03.2019
- Supervised the care, safety, and custody of inmates both male and female.
- Logged all daily information and activities relevant to inmate behavior and security.
- Conducted random bunk searches daily for the security of the dorm and safety of the inmates/detainees.
- Operated many different officer positions within the facility ranging from the control center, medical department, dormitories, supervised kitchen and laundry inmate/detainee workers, mobile patrol, front lobby, and visitation officer.
- Intake officer for over a year which had the responsibility of keeping the accountability of detainees returning to or leaving the facility for scheduled medical appointments, court hearings, or emergency medical care.
Education
Certified Medical Assistant -
Southern Careers Institute
Harlingen, Tx06.2022
Bachelor of Science in Nursing - Nursing
Chamberlain College of Nursing
Addison, IL07-2027
Skills
- Insurance verification
- Follow-up skills
- Multi-line phone systems
- Appointment scheduling
- Patient scheduling
- Inventory management
- Charting and clinical documentation
- Customer service
- Multitasking and organization
- Data entry
- Workflow optimization
- Administration and operations
Languages
Spanish
Timeline
Intake Coordinator
Greater Valley Hospice
02.2024 - 04.2024
Digital Health Advocate/CMA floor staff floater
Su Clinica Familiar
02.2023 - 10.2023
Clinicals for CCMA program and volunteer hours
Culture of Life Ministries
05.2022 - 06.2022
Correctional Officer
Willacy County Regional Detention Facility
06.2013 - 03.2019
Certified Medical Assistant -
Southern Careers Institute
Bachelor of Science in Nursing - Nursing
Chamberlain College of Nursing
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