Corrine Ashburn
Lancaster,VA
Summary
Friendly and competent Registered Nurse possessing an Associates Degree in nursing. 12 Years of experience in Long Term Care and home health settings. Upholds high levels of patient care standards while staying abreast of nursing trends and best practices. Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life. Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Compassionate Nurse Case Manager offering 14 years of experience working with patients and families to facilitate smooth transitions following discharge from medical facilities. Committed to working collaboratively with health plan, leadership and department coordinators to achieve highest quality of patient satisfaction. Well-versed in developing individualized care plans and advocating patient welfare.
Overview
13
13
years of professional experience
Work History
RN Case Manager
Aetna Medicaid
05.2022 - Current
- Achieved positive client outcomes by developing and implementing comprehensive case management plans.
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
- Coordinated essential services for clients, resulting in improved overall well-being and self sufficiency.
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
- Conducted thorough assessments of patients'' needs, enabling more accurate diagnoses and targeted interventions.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Implemented evidence-based practices to improve overall clinical performance and patient outcomes.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Promoted adherence to treatment plans by conducting regular follow-up visits and providing ongoing support to patients.
- Participated in quality improvement initiatives aimed at enhancing the delivery of nursing care within the organization.
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Assisted in the development of policies and procedures that improved the efficiency of case management processes within the organization.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care.
- Managed support services and fostered communication among social workers, therapists, hospital staff, and patients.
- Implemented aspects of patient care under physician orders and sought clarification when needed to promote safety, quality and cost-efficient care.
- Gathered and recorded patient health information and data to assess, identify and manage characteristics that affect care outcome.
Case Manager
AT HOME CARE INC
06.2011 - Current
- Keep detailed and accurate records during patient examinations to ensure quality of care
- Updated electronic medical records with accurate and detailed information
- Organized necessary supplies before examinations
- Advocate for patient needs by thoughtfully addressing their concerns
- Observe, chart, and report patient health concerns and developments
- Train new personnel in all areas of patient care and office procedures
- Ensure clear and open communication with patients
- Assist multiple physicians with patient treatment in a community setting
- Maximize patient satisfaction through open communication and partnership
- Develop and implement individualized care plans
- Educate patients and their family members on necessary information and treatment options
- Create treatment plans
- Liaise between patients, office staff, and physicians to effectively serve patients
- Manage scheduling, charting, and discharge planning for up to 30 patients
- Answer all questions in a timely fashion
- Managed transition of terminal patients to hospice facilities
- Collaborate with other NPs and physicians and refer patients to proper specialist as needed.
Education
Associate's degree in Nursing -
Rappahannock Community College
Warsaw, VA06.2010
Skills
- Customer service
- Customer care
- Organizational skills
- Microsoft office
- EMR
- Scheduling
- Management
- Client Advocacy
- Patient support
- Case Management
- Care Coordination
- Referral Coordination
- Regulatory Compliance
- Discharge Planning
- Utilization review
- Health History Documentation
- Records Management
- Patient Needs Assessment
- Relationship Building
- Case Planning
- Intervention Plans
- Crisis Intervention
- Community Resources
- Case Documentation
- Staff education and training
- Documentation proficiency
- Organization and Multitasking
- Emotional awareness
- Positive Attitude
- Problem-Solving
- CPR/AED
- Teamwork and Collaboration
- Time Management
- Analytical Thinking
- Proficient in Microsoft Word, Excel, PowerPoint
- Multitasking
- Attention to Detail
- Written Communication
- Self Motivation
- Time management abilities
- Excellent Communication
- Adaptability
- Interpersonal Skills
- Task Prioritization
- Reliability
- Organizational Skills
- Professional Demeanor
- Problem-solving aptitude
- Interpersonal Communication
- Staff Training
- Effective Communication
- Team Collaboration
Timeline
RN Case Manager
Aetna Medicaid
05.2022 - Current
Case Manager
AT HOME CARE INC
06.2011 - Current
Associate's degree in Nursing -
Rappahannock Community College