Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experienced Scheduler proficient in calendar management and documentation. Driven to optimize procedures and improve productivity. Offering 7 years of administrative and customer service experience.
Reviewed and followed specific care plans for clients and reported completed tasks to supervisors.
Supported patient needs with grocery shopping, cleaning and household supply replenishment.
Assisted with urine analysis preps and transport.
Monitored patient vital signs and reported changes to supervisors to review treatment regimens.
Built trusting through regular, predictable and consistent attendance to meet client needs.
Strong de-escalation skills
Provided direct home in home care to the elderly and disabled in accordance with individualized care plans.
Assisted with sanitation prep for Glucose monitoring test
Assisted with all ADLs such as shopping, light house keeping, and bathing.
Assisted with medication reminders.
Assisted with ambulation and exercises.
Input clear customer account notes in internal computer systems communicating return reasons, customer feedback and instructions to verify processing details.
Organized and prioritized tasks depending on workload and customer queue.
Distributed returned items to appropriate locations depending on condition and type of return.
Unpacked packages and processed paperwork.
Quality inspection of the returned clothing items.
Steamed and sewed clothing to return back to normal condition if possible.
Overview
12
12
years of professional experience
Work History
Home Health Aide
Right At Home
02.2017 - Current
Office assistant
Answering and directing phone calls
Scheduling shifts
Filing paperwork
Maintaining clean and organized office space
On call services
Clerical task
Caregiver
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Home Health Aide
Millbrook HomeCare
09.2016 - 02.2017
Caregiver
Caregiver
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Built strong relationships with clients to deliver emotional support and companionship.
Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Returns Specialist
Luxury Lane
01.2013 - 05.2016
Unloaded, inspected, and stored damaged and returned products.
Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
Distributed returned merchandise to appropriate departments.
Documented returned product details in Software inventory tracking system.
Delivered high-quality customer service by gathering feedback on product deficiencies.
Communicated with customers on their return status.