Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Corrine Cecere

Roselle Park,NJ

Summary

Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.

Overview

17
17
years of professional experience

Work History

Assistant Office Manager

Green Park Company
Roselle Park, NJ
06.2018 - 03.2024
  • Managed office operations and procedures to ensure organizational effectiveness, efficiency and safety.
  • Developed, implemented and maintained systems for the filing of records, reports and documents.
  • Provided administrative support to senior management staff.
  • Organized travel arrangements for staff members as requested.
  • Responded promptly to customer inquiries via phone or email.
  • Coordinated with vendors for office supplies and equipment maintenance.
  • Assisted in the preparation of presentations and other documents as needed.
  • Maintained a calendar of events, meetings, conferences, appointments.
  • Ensured compliance with company policies and procedures regarding security, confidentiality and data protection measures.
  • Implemented effective strategies to increase operational efficiency within the department.
  • Performed additional tasks assigned by senior management staff.
  • Resolved issues in a timely manner while maintaining excellent customer service standards.
  • Monitored office inventory to maintain supply levels.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Drafted agendas, meeting notes and other documents to enhance collaborative process.
  • Reviewed files and records to obtain information and respond to requests.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Resolved customer complaints or answered customers' questions.

Shift Leader

Walgreens
Roselle, NJ
01.2007 - 06.2018
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Resolved customer complaints promptly and professionally.
  • Maintained an organized work environment by delegating tasks to staff as needed.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
  • Participated in store-wide marketing initiatives designed to increase customer traffic or boost sales revenue.
  • Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
  • Delegated tasks to employees and monitored activities and task completion.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Checked orders for quality and completeness.
  • Coached team members to increase productivity and reduce workplace accidents.
  • Managed daily workflow and scheduled staff for adequate coverage.
  • Assisted general manager with operations game plan and company initiatives implementation.
  • Identified needs of customers promptly and efficiently.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Supervised and led employees to maintain productivity and customer service levels.
  • Assisted in training new employees on shift operations.

Education

High School Diploma -

Rahway High School
Rahway, NJ
01-1988

Skills

  • Workflow Coordination
  • Administrative Support
  • Document Preparation
  • Task Delegation
  • Office Administration
  • Staff Training
  • Handling Escalations
  • Complaint resolution
  • Filing and data archiving
  • File Management
  • Data accuracy
  • Customer Service

References

References available upon request.

Timeline

Assistant Office Manager

Green Park Company
06.2018 - 03.2024

Shift Leader

Walgreens
01.2007 - 06.2018

High School Diploma -

Rahway High School

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Corrine Cecere