Corrine C Turner
Lisbon Falls
Summary
- Patient Access Supervisor, Mercy Emergency Department May 2024-current Optum 175 Fore River Parkway Portland, Me
- Responsibilities include staff management, onboarding, weekly huddles, KPI’s and metrics, interdepartmental communication, leadership engagement, POS collection and increasing staff collections, training, policy adherence, disaster drills, experian alert expertise, TOPS training, reviews, Revenue Cycle monthly groups, Denials sub group, POS collection task force, and financial advocacy. Authorization/Insurance Verification Specialist July 2023-May2024 Optum 40 Park Road Westbrook, ME
- Responsibilities included reception, scheduling, reimbursement, prior authorizations, demographic collection, payment collection, regulate policies and ethical practices, staff management, implementing policies and procedures relating to confidentiality, amendments of medical records, patient rights, and legal evidence of informed consent, estimate generation and collection. Lead Cancer Care Coordinator Aug 2021-July2023 Central Maine Medical Center Hematology/Oncology Associates 17 High Street Lewiston, ME
- Responsibilities include reception, scheduling, reimbursement, prior authorizations, demographic collection, payment collection, bank deposits, coordinating of chemo and radiation therapies, regulate policies and ethical practices, staff management, implementing policies and procedures relating to confidentiality, amendments of medical records, patient rights, and legal evidence of informed consent.
Overview
22
22
years of professional experience
Work History
Patient Access Supervisor
Optum
Portland
05.2024 - Current
- Responsibilities include staff management, onboarding, weekly huddles, KPI’s and metrics, interdepartmental communication, leadership engagement, POS collection and increasing staff collections, training, policy adherence, disaster drills, experian alert expertise, TOPS training, reviews, Revenue Cycle monthly groups, Denials sub group, POS collection task force, and financial advocacy.
Authorization/Insurance Verification Specialist
Optum
Westbrook
07.2023 - 05.2024
- Responsibilities included reception, scheduling, reimbursement, prior authorizations, demographic collection, payment collection, regulate policies and ethical practices, staff management, implementing policies and procedures relating to confidentiality, amendments of medical records, patient rights, and legal evidence of informed consent, estimate generation and collection.
Lead Cancer Care Coordinator
Central Maine Medical Center
Lewiston
08.2021 - 07.2023
- Company Overview: Hematology/Oncology Associates
- Responsibilities include reception, scheduling, reimbursement, prior authorizations, demographic collection, payment collection, bank deposits, coordinating of chemo and radiation therapies, regulate policies and ethical practices, staff management, implementing policies and procedures relating to confidentiality, amendments of medical records, patient rights, and legal evidence of informed consent.
- Hematology/Oncology Associates
- Primary computer applications used are as follows: Excel, Microsoft Office, Cerner, and Citrix Web.
Director
Bright Start Childcare & Learning Center
06.2020 - 08.2021
- Responsibilities include all aspects of running a fully licensed childcare center. State funding enrollment, CACFP, menu planning and food program enrollment, maintaining OCFS state and local regulations and codes, CDS referrals, IEP implementation, coordination of therapeutic services (speech, OT, PT, and mental health), referrals to DHHS and other local resources, newsletters, parent communication, staff management, compliance with accreditation regulations, advertising and marketing.
- Primary computer applications are as follows: Excel, Microsoft Office, Microsoft Word, CNPWeb, and Google Docs. Also maintain regular communication and email correspondence with local and state agencies using gmail, and yahoo.
Foreign Education Exchange Coordinator
AYC Global
Waterville
05.2018 - 03.2021
- Responsibilities include planning 3 summer one acts per year giving Chinese speaking students the opportunity to learn and speak English, as well as exploring creativity in the art of the stage. This included basic lighting, improv, and costuming. Additional responsibilities included maintaining VISA requirements, vetting host families, coordinating ESL services for students, documentation of events and progress, travel and teaching ESL.
- Computer applications used: Microsoft office, and Google docs. Also maintain oversea correspondence using Gmail, Outlook, and WhatsApp.
Ed tech in a self contained Special Education Classroom
Oxford Hills Comprehensive High School
01.2016 - 01.2019
- Responsibilities include support to the classroom teacher and attending IEP meetings as necessary.
Ed Tech/ Drama Director
Oxford Hills Comprehensive High School
01.2011 - 01.2019
- Responsibilities include ordering, coordination, book-keeping, fund-raising, and management of children's time. Also includes directing 3 full shows per school year, as well as education in stagecraft, acting, lighting, sound, theater history, and stage management.
- I also have taken many workshops and training to have a solid working knowledge of technical aspects of theater. Including, Lighting, sound, and set design aspects. Additionally I worked to develop a curriculum for Life Skills in theater. Including presenting a production to MSAD#17's Early Learning participants.
Store Manager
Books N Things
11.2006 - 07.2008
- Responsible for oversight of staff. Ordering, cash-up, scheduling, telephone answering, coordinating book events. Excel spreadsheets used.
Library Tech
MSAD#17
08.2003 - 11.2006
- Responsible for lesson planning, book check out, filing, billing, repair, and organization of 3 elementary libraries. Reason for leaving: Divorce made it necessary to have full-time (40 hours per week, 52 weeks per year) employment.
Director/Curriculum Manager/ Owner
Gateways Early Learning Center
- Responsibilities included all aspects of running a fully functioning child care center serving 32 children. Billing, marketing, scheduling, curriculum management, staff education, monthly news letters, and maintaining state and local regulations and policies.
Director/Curriculum Manager/ Owner
Tee's House Childcare
- Responsible for all aspects of running a home child care serving 12 children. Billing, curriculum management, staff scheduling, monthly newsletters, and maintain state and local regulations and policies.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed policies and procedures to ensure compliance with corporate standards.
- Served as a public spokesperson at industry events or conferences.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Skills
- Patient Access
- Data analysis
- Team collaboration
- Effective communication
- Conflict resolution
- Staff management
- Record keeping
- File management
- Budget preparation
- Budget implementation
- Emergency Department supervision
- Estimate generation
- Collection
- Revenue cycle
- Policy adherence
Timeline
Patient Access Supervisor
Optum
05.2024 - Current
Authorization/Insurance Verification Specialist
Optum
07.2023 - 05.2024
Lead Cancer Care Coordinator
Central Maine Medical Center
08.2021 - 07.2023
Director
Bright Start Childcare & Learning Center
06.2020 - 08.2021
Foreign Education Exchange Coordinator
AYC Global
05.2018 - 03.2021
Ed tech in a self contained Special Education Classroom
Oxford Hills Comprehensive High School
01.2016 - 01.2019
Ed Tech/ Drama Director
Oxford Hills Comprehensive High School
01.2011 - 01.2019
Store Manager
Books N Things
11.2006 - 07.2008
Library Tech
MSAD#17
08.2003 - 11.2006
Director/Curriculum Manager/ Owner
Gateways Early Learning Center
Director/Curriculum Manager/ Owner
Tee's House Childcare
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