Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic
Corrine Emery

Corrine Emery

Vero Beach

Summary

Results-driven Operations and Retail Management professional with over 18 years of experience in high-volume environments. Proven leader skilled in driving sales growth, improving operational efficiency, and enhancing team performance. Expert in inventory management, process improvement, and strategic planning with a track record of boosting profitability, reducing costs, and increasing employee retention. Seeking to leverage a strong background in business operations and team leadership to contribute to a forward-thinking organization.

Overview

15
15
years of professional experience

Work History

Front End Manager

Total Wine & More
08.2022 - Current
  • Directed all front-end operations for a high-volume retail location, managing a team of 15+ associates to deliver exceptional customer experiences.
  • Increased customer loyalty and brand awareness through community engagement, leading to a measurable increase in repeat business.
  • Mentored and developed a sales-focused team, implementing product knowledge training that resulted in a 15% improvement in upsell and cross-sell metrics.
  • Managed and reconciled store inventory with 99.5% accuracy, ensuring optimal stock levels and reducing shrinkage by 10%.
  • Streamlined merchandising execution and ensured compliance with all company procedures, contributing to a 5% increase in seasonal sales.

Assistant Store Manager

Walgreens
11.2019 - 08.2022
  • Supervised daily store operations with full P&L responsibility, managing a team of 30+ employees and consistently meeting financial targets.
  • Resolved complex customer complaints and issues, maintaining a 95% customer satisfaction rating and boosting customer retention.
  • Managed all employee scheduling and delegation of tasks, reducing labor costs by 7% through optimized staffing.
  • Analyzed key financial and performance data to identify opportunities for improvement, leading to a 20% increase in store profitability.
  • Participated in the full hiring cycle, from interviewing to onboarding, reducing new hire training time by 30%.

Assistant Store Manager Trainee

Walgreens
01.2017 - 11.2019
  • Assumed full management responsibility in the absence of the Store Manager, ensuring seamless operations and adherence to all company standards.
  • Delegated tasks and managed employee work schedules, improving overall team productivity by 10%.
  • Assisted in planning and executing community events, strengthening local brand presence.
  • Ensured compliance with all state laws and regulations related to retail operations.

Shift Lead

Walgreens
01.2011 - 01.2017
  • Managed store opening and closing procedures, ensuring cash handling accuracy and security.
  • Served as a primary point of contact between management and staff, fostering a positive and efficient communication flow.
  • Maintained accurate inventory and assisted with bookkeeping, ensuring data integrity.

Education

Bachelor of Science - Operations Management

Southern New Hampshire University
06.2027

Skills

  • Operations & Management: Business Operations, Process Improvement, Strategic Planning, Team Management, Retail Management, Inventory Control, Vendor Relationships, Loss Prevention
  • Leadership & Development: Team Leadership, Training & Development, Employee Scheduling, Performance Management, Mentoring, Conflict Resolution
  • Sales & Service: Customer Service, Retail Sales, Merchandising, Point-of-Sale (POS) Systems, Product Knowledge, Customer Relations

Websites

Timeline

Front End Manager

Total Wine & More
08.2022 - Current

Assistant Store Manager

Walgreens
11.2019 - 08.2022

Assistant Store Manager Trainee

Walgreens
01.2017 - 11.2019

Shift Lead

Walgreens
01.2011 - 01.2017

Bachelor of Science - Operations Management

Southern New Hampshire University

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