Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead
Walmart
02.2022 - 02.2024
Decorated cakes for special occasions, showers, birthdays and christenings.
Assisted customers with planning cake vision, including color, theme and size.
Answered phone calls, put in orders and handled customer disputes or complaints.
Cleaned display cases, utensils and working spaces to keep sanitary work environment.
Prepared buttercream and icings to use for decorating cakes, cupcakes, tarts and other pastries.
Used photo cake software to create specialty birthday and anniversary cakes.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Coordinated supplies, placed orders and managed stock on hand for bakery.
Set ovens to appropriate temperatures to pre-heat.
Blended ingredients and mixed dough, following recipes.
Mentored baking staff in proper techniques and bakery procedures.
Conducted regular progress reviews with individual team members to identify areas for improvement and provide guidance on career development opportunities.
Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Trained new team members by relaying information on company procedures and safety requirements.
Oversaw baking and cooking training to assist new staff members in professional development.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Baker
Publix
04.2018 - 02.2022
Provided excellent customer service to foster satisfaction and loyalty.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Used bread slicers and other bakery equipment to handle high-volume operations needs.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Personalized cakes by writing desired words or adding other customizations.
Assisted bakery manager with coordinating product ordering, receiving and stocking.
Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
Baked fresh bread and pastries for cafes and restaurants.
Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
Maintained temperature, sweep and sanitation logs to document proper conditions.
Oversaw baking and cooking training to assist new staff members in professional development.
Inspected baking equipment in accordance with cleanliness and safety standards.
Evaluated raw ingredients and baked goods, assessing for quality control purposes.
Observed color of baked products to adjust oven temperatures, humidity or conveyor speeds.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Finished baked goods with glazes, icings and other toppings.
Combined ingredients by hand and with electric mixing equipment.
Set ovens to appropriate temperatures to pre-heat.
Bakery Team Member
Lucky's Market
10.2017 - 03.2018
Provided excellent customer service to foster satisfaction and loyalty.
Used bread slicers and other bakery equipment to handle high-volume operations needs.
Assisted bakers in retrieving supplies from storage areas to keep bakery operations smooth during high-volume periods.
Labeled bakery items by inputting data into digital weighing machine.
Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
Arranged baked goods in attractive displays inside bakery cases to increase sales.
Assisted bakery manager with coordinating product ordering, receiving and stocking.
Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
Cleaned shelves, counters and tables to maintain organized store.
Maintained knowledge of sales and promotions, return policies and security practices.
Recommended, selected and located merchandise based on customer desires.
Baker
Perkins+Will
06.2017 - 10.2017
Designed appealing product displays to maintain unique presentation.
Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Measured, mixed and prepped raw materials according to company specifications and recipes.
Packaged and labeled baked goods with accurate descriptions and ingredients.
Rolled, cut and shaped dough to form bread, rolls, cookies, cupcakes, pie crusts and other baked goods.
Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes and pastries.
Placed dough in pans, molds and sheets and monitored products during baking to adjust temperature.
Created attractive dessert trays for catering events.
Finished baked goods with glazes, icings and other toppings.
Reviewed expiration dates on items and removed expired products from stock to maintain quality.
Combined ingredients by hand and with electric mixing equipment.
Education
High School Diploma -
Cooper City High School
Cooper City, FL
06.2016
Skills
Dough Preparation and Baking
Oven Operation
Supply Ordering
Glaze, Icing and Topping Application
Production and Processing
Cake Decorating Equipment
Active Learning
Regulatory Compliance
Performance Monitoring
Product Management
Workplace Safety
Quality Control
Certification
Frontline Manager Leadership Essentials, University of Denver - September, 2022