Mortgage professional with thorough understanding of loan processing and keen eye for detail. Proven ability to streamline loan approval processes and ensure compliance with regulatory standards. Valued team player known for reliability and adaptability in dynamic environments, focusing on collaboration and achieving results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Leasing Professional
T&R Properties, Inc.
09.2023 - Current
Providing five-star customer service to prospects and residents.
Performing income calculations and credit report reviews to determine prospect eligibility and security deposit amount.
Managed insurance document reviews and audits.
Securing employment, income and rental verifications.
Managed leasing operations, ensuring compliance with regulations and policies.
Developed and maintained relationships with prospective tenants to enhance occupancy rates.
Mortgage Loan Processor II
Intercontinental Capital Group, Inc.
11.2020 - 01.2022
Evaluated loan applications for completeness and compliance with underwriting guidelines.
Ordered third party services and verifications such as Title, Fraud, SSA89, Credit Reports and Supplements, HOA, HOI, MI, VOEs and managed their accuracy.
Coordinated communication between borrowers, lenders, and real estate agents throughout processing stages.
Engaged in Federal and State Regulatory Training on a regular basis.
Exercised creative solutions to atypical situations and issues by overturning a number of non-approvals from the Underwriter.
Utilized Encompass to manage pipeline and loan flow.
Reviewed and clarified the closing disclosure with the borrower, ensuring comprehensive understanding of all terms and details.
Freelance Real Estate Virtual Assistant
Self Employed
09.2017 - 09.2020
Optimized the production of multiple business owners, Real Estate professionals, by managing their day-to-day tasks so that they could focus on other revenue generating tasks.
Managed leads through different CRM programs, maintained follow up, and closed deals.
Improved processes through careful analyses of business flow and resolved issues to create a more effective and efficient plan of action.
I organized the tasks appropriately, updated the standard information available to their clients to eliminate confusion thus allowing more trust between the client and their customers.
Realtor
Pennsylvania
02.2013 - 08.2018
Scheduled and Coordinated client’s closings with title company by meeting all deadlines, submitting pertinent paperwork, and communicating on a regular basis with all involved parties.
Negotiated contracts and agreements to facilitate successful property transactions.
Scheduled inspections while keeping everyone within contractual time limits.
Abided by National, State, and Local Real Estate Laws.
Closed on properties for Buyers getting them the most for their money by utilizing my unique negotiating skills.
Marketed Seller’s property in all available avenues to ensure vast exposure to potential buyers.
Conducted market analysis to provide clients with accurate pricing strategies.
Education
Certified Master Mortgage Underwriter -
Campus Mortgage
05-2025
SAFE MLO Test - undefined
Mortgage Educators and Compliance
03.2022
Advanced Mortgage Processing/Loan Officer Assistant Training - undefined
Processor Boot Camp
07.2020
Skills
Pipeline management
Document review
Appraisal review
Financial document review
Title examination
Loan origination software
Credit evaluation
Problem-solving
Desktop underwriter
Processing procedures
Credit applications
CRM software
Accomplishments
Achieved highest rank in quality and efficiency metrics processing loans amongst seasoned processors in my first year.
Achieved loan referrals through effectively helping our clients navigate and overcome challenges through out their loan process.
Achieved highest score from Fair Housing shopper by completing the tour with accuracy and efficiency out of 25 properties in 3 states.
Achieved highest amount of look-and-lease applications in a single month out of 25 properties in 3 states.
Certification
Master Underwriter Training Certificate - May 2025
Licensed Mortgage Loan Officer - March 2022
Languages
English
Native or Bilingual
Timeline
Leasing Professional
T&R Properties, Inc.
09.2023 - Current
Mortgage Loan Processor II
Intercontinental Capital Group, Inc.
11.2020 - 01.2022
Freelance Real Estate Virtual Assistant
Self Employed
09.2017 - 09.2020
Realtor
Pennsylvania
02.2013 - 08.2018
SAFE MLO Test - undefined
Mortgage Educators and Compliance
Advanced Mortgage Processing/Loan Officer Assistant Training - undefined