Corrine Lucas
New Castle,PA
Summary
Customer-focused and sales-driven professional with extensive experience in real estate, mortgage services, and client relations. Skilled at building trust, identifying customer needs, and guiding clients through high-value transactions. Strong administrative and organizational background with the ability to multitask in fast-paced environments. Eager to contribute to a dealership team by delivering excellent service and driving results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Leasing Professional
T&R Properties, Inc.
Dublin, OH
09.2023 - 02.2026
- Providing five-star customer service to prospects and residents.
- Performing income calculations and credit report reviews to determine prospect eligibility and security deposit amount.
- Managed insurance document reviews and audits.
- Securing employment, income and rental verifications.
- Managed leasing operations, ensuring compliance with regulations and policies.
- Developed and maintained relationships with prospective tenants to enhance occupancy rates.
Mortgage Loan Processor II
Intercontinental Capital Group, Inc.
11.2020 - 01.2022
- Evaluated loan applications for completeness and compliance with underwriting guidelines.
- Ordered third party services and verifications such as Title, Fraud, SSA89, Credit Reports and Supplements, HOA, HOI, MI, VOEs and managed their accuracy.
- Coordinated communication between borrowers, lenders, and real estate agents throughout processing stages.
- Engaged in Federal and State Regulatory Training on a regular basis.
- Exercised creative solutions to atypical situations and issues by overturning a number of non-approvals from the Underwriter.
- Utilized Encompass to manage pipeline and loan flow.
- Reviewed and clarified the closing disclosure with the borrower, ensuring comprehensive understanding of all terms and details.
Freelance Real Estate Virtual Assistant
Self Employed
09.2017 - 09.2020
- Optimized the production of multiple business owners, Real Estate professionals, by managing their day-to-day tasks so that they could focus on other revenue generating tasks.
- Managed leads through different CRM programs, maintained follow up, and closed deals.
- Improved processes through careful analyses of business flow and resolved issues to create a more effective and efficient plan of action.
- I organized the tasks appropriately, updated the standard information available to their clients to eliminate confusion thus allowing more trust between the client and their customers.
Realtor
Pennsylvania
Pennsylvania
02.2013 - 08.2018
- Scheduled and Coordinated client’s closings with title company by meeting all deadlines, submitting pertinent paperwork, and communicating on a regular basis with all involved parties.
- Negotiated contracts and agreements to facilitate successful property transactions.
- Scheduled inspections while keeping everyone within contractual time limits.
- Abided by National, State, and Local Real Estate Laws.
- Closed on properties for Buyers getting them the most for their money by utilizing my unique negotiating skills.
- Marketed Seller’s property in all available avenues to ensure vast exposure to potential buyers.
- Conducted market analysis to provide clients with accurate pricing strategies.
Education
Certified Master Mortgage Underwriter -
Campus Mortgage
05-2025
SAFE MLO Test - undefined
Mortgage Educators and Compliance
03.2022
Advanced Mortgage Processing/Loan Officer Assistant Training - undefined
Processor Boot Camp
07.2020
Skills
- Pipeline management
- Document review
- Appraisal review
- Financial document review
- Title examination
- Loan origination software
- Credit evaluation
- Problem-solving
- Desktop underwriter
- Processing procedures
- Credit applications
- CRM software
Accomplishments
- Achieved highest rank in quality and efficiency metrics processing loans amongst seasoned processors in my first year.
- Achieved loan referrals through effectively helping our clients navigate and overcome challenges through out their loan process.
- Achieved highest score from Fair Housing shopper by completing the tour with accuracy and efficiency out of 25 properties in 3 states.
- Achieved highest amount of look-and-lease applications in a single month out of 25 properties in 3 states.
Certification
- Master Underwriter Training Certificate - May 2025
- Licensed Mortgage Loan Officer - March 2022
Languages
English
Native or Bilingual
Timeline
Leasing Professional
T&R Properties, Inc.
09.2023 - 02.2026
Mortgage Loan Processor II
Intercontinental Capital Group, Inc.
11.2020 - 01.2022
Freelance Real Estate Virtual Assistant
Self Employed
09.2017 - 09.2020
Realtor
Pennsylvania
02.2013 - 08.2018
SAFE MLO Test - undefined
Mortgage Educators and Compliance
Advanced Mortgage Processing/Loan Officer Assistant Training - undefined
Processor Boot Camp
Certified Master Mortgage Underwriter -
Campus Mortgage