Skilled at engaging with customers, understanding needs, and persuasively promoting products. Eager to turn customer-facing experience and marketing education into organizational opportunity.
Overview
1
1
Certification
Work History
Host
Famous Toastery
Charlotte, NC
01.2024 - 06.2024
Greeted guests upon arrival and provided them with menus.
Provided customers with accurate wait times and monitored the waiting list.
Assisted servers in seating guests by escorting them to their tables.
Managed dining room layout to maximize the efficiency of staff members.
Maintained cleanliness of the lobby area, including wiping down tables and chairs.
Provided excellent customer service by anticipating customer needs.
Education
High school diploma -
Olympic High School
NC
06.2024
Skills
First aid
Organizational Skills
Customer service
Leadership
Team Collaboration
Serving Experience
Host/Hostess
Attention to Detail
Data Collection
Data Analysis
Certification
Naf : Academy of hospitality and tourism
Affiliations
Dance
Accomplishments
Dance teacher assistant for at Olympic high school tasked with marketing, costume management, and behind the curtain daily tasks.