Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Corrine Stewart

Memphis,TN

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Upbeat, customer-focused Sales Associate with [Number] years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Personable Retail Assistant with [Number] years of experience in retail sales and customer service roles. Well-versed in processing sales, working with customers and organizing merchandise. Recognized for exceptional organizational and multitasking abilities. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. High-energy [Job Title] successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Resourceful [Job Title] offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.

Overview

16
16
years of professional experience

Work History

Retail Worker

JCPenney Department Store
Memphis, TN
08.2021 - 01.2024
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Helped customers by answering questions and locating merchandise.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Conducted regular price checks on merchandise throughout the day to ensure accuracy of pricing information displayed on tags.

Assistant Housekeeping Supervisor

Springhill Suites By Marriott
Memphis, TN
06.2010 - 07.2021
  • Resolved customer complaints promptly and efficiently.
  • Encouraged team members to strive for excellence in their work performance.
  • Responsible for supervising housekeeping staff and ensuring all tasks are completed in a timely manner.
  • Developed daily work schedules for housekeeping staff based on occupancy levels.
  • Monitored the performance of housekeeping personnel to ensure quality service was provided to guests.
  • Inspected guest rooms after they have been cleaned by housekeepers to ensure they meet quality standards.
  • Coordinated with maintenance staff on special projects such as deep-cleaning carpets or furniture.
  • Conducted regular meetings with housekeeping personnel to discuss job expectations and feedback from guests.
  • Maintained inventory of cleaning supplies, linens, and other amenities.
  • Investigated lost items reported by guests to determine if any action needs to be taken.
  • Supervised and supported housekeeping personnel to maximize quality of service and performance.
  • Practiced safe work habits and wore protective safety equipment.
  • Verified each completed room against standard plans to maintain consistency.
  • Inventoried incoming supplies and placed items in stock for use by personnel.
  • Communicated guest service scores to drive improvement and higher guest satisfaction.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.

Housekeeping and Laundry Attendant

Springhill Suites By Marriott
Memphis, TN
06.2010 - 07.2021
  • Stocked linen closets with fresh linens and supplies.
  • Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
  • Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
  • Sanitized surfaces throughout the facility including countertops, door handles.
  • Changed bed sheets daily according to hotel standards and procedures.
  • Followed established safety guidelines while operating equipment such as vacuum cleaners.
  • Provided excellent customer service to ensure guest satisfaction levels were met.
  • Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
  • Delivered requested items such as additional pillows or blankets promptly to guests.
  • Replenished amenities such as soaps, shampoos and toiletries in guest rooms.
  • Removed garbage from trash containers in public areas and guest rooms on a regular basis.
  • Responded to guest requests for extra towels, blankets or other items.
  • Greeted guests upon arrival to provide them with a pleasant welcome experience.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Removed soiled linens and articles from rooms and delivered to laundry area.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Warehouse Worker

KIK Custom Products
Memphis, TN
03.2008 - 05.2010
  • Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
  • Packaged items carefully using protective materials like bubble wrap or foam sheets.
  • Preserved safe work environment by maintaining clean workstations and pallet area.
  • Assembled orders according to customer requests.
  • Transported goods to designated areas within the warehouse facility.
  • Packed boxes and stock using organizational guidelines.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.

Education

High School Diploma -

Booker T Washington
Memphis, TN
05-1999

Skills

  • Shipment Receiving
  • Order Processing
  • Store Cleaning
  • Stock Replenishment
  • Merchandise Display
  • Professional Appearance
  • Inventory Tracking
  • Complaint Handling
  • Customer Assistance
  • Restroom Detailing
  • Laundry Management
  • Customer Service
  • Supply Inventory Management
  • Residential Cleaning
  • Dusting
  • Safe Cleaning With Chemicals
  • Guest Relations
  • Chandelier Cleaning
  • Quality Assurance Controls
  • Cleaning Methods
  • Mopping and Buffing Floors
  • Interior and Exterior Cleaning
  • Exceptional Communicator
  • Vacuuming and Sweeping
  • Waste Disposal
  • Excellent Oral and Written Communication
  • Guest Amenity Replenishment
  • Closet Detailing
  • Hardworking
  • Teamwork
  • Customer Service-Focused
  • Exceptional Time Management
  • Sanitization Techniques
  • Physically Strong
  • Cleaning Light Fixtures
  • Focused and Detail-Oriented
  • Window Washing
  • Polishing Surfaces
  • Hospitality Background
  • Housekeeping
  • Health and Safety Compliance
  • Customer-Oriented
  • Chemical Handling

References

References available upon request.

Timeline

Retail Worker

JCPenney Department Store
08.2021 - 01.2024

Assistant Housekeeping Supervisor

Springhill Suites By Marriott
06.2010 - 07.2021

Housekeeping and Laundry Attendant

Springhill Suites By Marriott
06.2010 - 07.2021

Warehouse Worker

KIK Custom Products
03.2008 - 05.2010

High School Diploma -

Booker T Washington
Corrine Stewart