Summary
Overview
Work History
Education
Skills
Timeline
Employee and Attendance of the year for two straight
Generic

Corrine Thompson

East Bernstadt,KY

Summary

Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.

Clinical administration professional with strong focus on team collaboration and achieving results. Skilled in healthcare management, regulatory compliance, and patient care coordination. Known for flexibility with changing needs and reliability. Prepared to enhance operational efficiency and patient outcomes through strategic planning and effective communication.

Overview

31
31
years of professional experience

Work History

Clinical Administrator/ Lab Specimen

RRJ Solutions/Millenniumhealth
03.2021 - Current
  • Performed patient census operations, collecting data to generate comprehensive profile of practice's performance.
  • Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
  • Facilitated communication between departments, enabling smooth collaboration on complex cases requiring input from multiple specialists.
  • Managed and processed client referrals, ensuring accurate and timely scheduling of appointments with appropriate therapist based on client needs and therapist specialties.
  • Verified and reconciled service charges with insurance companies and payment providers.
  • Maintained confidentiality and compliance with HIPAA regulations while handling sensitive client information.
  • Maintained knowledge of standardized medical billing codes.
  • Greeting clients and explaining the specimen collection process clearly and professionally.
  • Specimen Collector for clients in Intensive Outpatient Services (IOP) is responsible for accurately and efficiently collecting,labeling,and securing specimens following strict chain-of custody protocols.
  • Collaborating with clinical staff and providing timely updates regarding test results.
  • Prepare Court & Agency Packets-Organize and compile documentation needed for judges,attorneys,and social workers in compliance with legal and agency requirements..
  • Coordinate with Treatment Teams-Communicate with therapists,counselors,and case managers to obtain updated client progress reports.

Sergeant

Laurel County Correctional Center
09.2011 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Oversee correctional officers and other personnel,ensuring polices,procedures,and safety protocols are followed.
  • Inmate Management-Monitor inmate behavior,enforce rules,and maintain order within housing units,work areas,and common spaces.
  • Training & Mentorship-Provide guidance,training,ans performance evaluations for correctional officers.
  • Incident Response-Respond to emergencies such as fights,medical crises,or security breaches,taking appropriate action to restore control.
  • Report Writing & Documentation-Prepare detailed incident reports,logs,and other required records to ensure accurate documentation.
  • Support for Rehabilitation Programs- Assist in facilitating inmate work assignments,educational programs,and rehabilitative services.
  • Coordination with Administration-Communicate with Federal Marshals,State and local agencies regarding transports of inmates.
  • Support for Rehabilitation Programs- Assist in facilitating inmate work assignments,educational programs,and rehabilitative services.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Organized and detail-oriented with a strong work ethic.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Learned and adapted quickly to new technology and software applications.
  • Developed and maintained courteous and effective working relationships.

Dental Assistant

Couch Dentistry
01.2009 - 05.2010
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
  • Maintained a clean and sterile work environment to prevent cross-contamination and infection.
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
  • Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
  • Documented patient dental health information, medical history, and vital signs for future reference.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
  • Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
  • Prepared patient x-rays and images for dentist review.
  • Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
  • Educated patients on proper oral hygiene techniques, promoting long-term dental health.
  • Contributed to office organization by maintaining accurate patient records and updating files regularly.
  • Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
  • Increased office efficiency by maintaining patient records with up-to-date information.
  • Prepared treatment areas for patient care, ensuring sterile and organized environment.
  • Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
  • Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
  • Assisted dentists by passing instruments, suctioning intraoral fluids, adding water, and mixing materials for fillings,casts and impressions.

Shift Supervisor

Laurel Cookie Factory
01.1995 - 02.2005
  • Enforced company policies and regulations with employees.
  • Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Enhanced team productivity by implementing efficient shift scheduling and task delegation.
  • Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
  • Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
  • Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
  • Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
  • Supervised ongoing daily production phases.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders and executives to direct workflow and support operations.
  • Kept accurate and detailed records of personnel progress and productivity.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Created and implemented strategies for improving operational efficiency and accuracy.
  • Conducted performance reviews each quarter, offering praise and recommendations for improvement.
  • Collaborated with internal teams to streamline operations across materials handling, production, and shipping.

Education

GED -

South Laurel High School
London Kentucky

Associate of Applied Science - Dental Assistant

Sommerset Community College
London Kentucky
01-2005

Skills

  • Healthcare leadership
  • Clinical workflow optimization
  • HIPAA regulations knowledge
  • Patient care management
  • Operations management
  • Organizational growth strategies
  • Health data management
  • Customer service
  • Problem-solving
  • Effective time management
  • Detail-oriented approach
  • Effective multitasking
  • Consistent reliability

Timeline

Clinical Administrator/ Lab Specimen

RRJ Solutions/Millenniumhealth
03.2021 - Current

Sergeant

Laurel County Correctional Center
09.2011 - 03.2021

Dental Assistant

Couch Dentistry
01.2009 - 05.2010

Shift Supervisor

Laurel Cookie Factory
01.1995 - 02.2005

GED -

South Laurel High School

Associate of Applied Science - Dental Assistant

Sommerset Community College

Employee and Attendance of the year for two straight

Recognized as Employee of the Year for two consecutive years for exceptional job performance,dedication,and leadership.

Earned Perfect Attendance Awards for two straight years,demonstrating reliability,strong work ethic,and consistent commitment to workplace responsibilities. Received both awards while employed at Laurel County Corrections.

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