Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Corrine Tortorella

Pompano Beach,FL

Summary

Dynamic Medical Coding and Billing Specialist with a proven track record at First Source Medical Billing & Coding, achieving an 80% reduction in billing errors. Proficient in ICD-10 and CPT coding, I excel in claims processing of arthroscopic surgeries and most orthopedic procedures and provide exceptional customer service, ensuring timely reimbursements and maintaining patient confidentiality. Superior results with collection of balances over two years.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Medical Coding and Billing Specialist

First Source Medical Billing & Coding - Owner
11.2020 - Current
  • Reduced errors in medical billing by 80% resulting in higher reimbursement and less time in appeals.
  • Developed a comprehensive understanding of ICD-10-CM, CPT, and HCPCS codes to ensure proper use in medical coding assignments, within Major medical, medicare, worker's compensation, and no fault practices.
  • Provided exceptional customer service to patients, addressing their concerns regarding insurance claims or billing issues with empathy and professionalism.
  • Maintained patient confidentiality by adhering to strict HIPAA regulations during all aspects of the coding and billing processes.
  • Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
  • Increased collections on previous fiscal years and closed accounts by 60% .
  • Assisted in maintaining smooth office operations by managing essential administrative tasks such as recordkeeping and data entry.
  • Resolved coding discrepancies through in-depth analysis and collaboration with physicians, ensuring appropriate reimbursement for services rendered.
  • Processed and tracked requests for medical records from external organizations.
  • Assisted in training new staff on medical record processing and filing procedures.
  • Achieved timely reimbursements from payers by submitting clean claims that adhere to payer-specific guidelines.

Billing and Collection Specialist

NY Ortho Sports Medicine
03.2018 - Current
  • Facilitated timely resolution of customer inquiries by working collaboratively with cross-functional teams, fostering a positive client experience.
  • Prevented revenue leakage by conducting thorough audits of account activity, ensuring proper application of credits and adjustments.
  • Reduced outstanding account balances by negotiating payment plans and settlements with clients.
  • Educated customers on available payment options, assisting them in selecting the most suitable method based on their financial situation.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Contacted customers to discuss past-due accounts and negotiated payment plans.
  • Contacted insurance companies and submitted disputes or appeals when insurance companies made mistakes.
  • Processed debtor payments and updated accounts to reflect new balance.

Property Manager - Owner

NCS Services
04.2013 - 03.2018
  • Communicated with property owners who rented out their $1,000,000.+ properties to ensure the safety of their property and the renters.
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive AirB&B relationships, ensuring clear communication and prompt resolution of any disputes.
  • Turning over (cleaning) after each rental.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Stocked each residence with pre requested items.

Education

Associate of Arts - Business

Ulster County Community College
New York, NY

CBCS - Certified Billing And Coding

Ashworth College
Norcross, GA
11-2020

Skills

  • Arthroscopy/orthopedic coding
  • ICD-10 proficiency
  • Medical record review
  • HIPAA compliance
  • Medical terminology expertise
  • Medical coding ethics
  • Procedural coding
  • Medical coding guidelines
  • Claims processing
  • Revenue cycle management
  • Medical coding certification
  • Payment posting
  • Continuing education
  • Patient confidentiality
  • Medical office administration
  • Denial management
  • Insurance verification
  • CPT coding
  • Medical billing
  • Insurance claims analysis
  • Coding error resolution

Certification

  • CBCS - Certified Billing and Coding Specialist

Timeline

Medical Coding and Billing Specialist

First Source Medical Billing & Coding - Owner
11.2020 - Current

Billing and Collection Specialist

NY Ortho Sports Medicine
03.2018 - Current

Property Manager - Owner

NCS Services
04.2013 - 03.2018

Associate of Arts - Business

Ulster County Community College

CBCS - Certified Billing And Coding

Ashworth College

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