Corrine Urshel
Lancaster,NY
Summary
Administrative professional with extensive experience at Laurendi LLC of Howard Hanna, specializing in data entry and document management. Proven ability to enhance vendor relations and customer satisfaction through effective communication and conflict resolution. Recognized for exceptional attention to detail and professionalism in high-pressure environments. Skilled in providing comprehensive clerical and operational support in high-volume office settings.
Overview
33
33
years of professional experience
Work History
Administrative Assistant
Laurendi LLC, of Howard Hanna
Grand Island, NY
03.2006 - Current
- Executed accurate data entry of new real estate listings and pending sales into Multiple Listing Service.
- Managed office correspondence, ensuring clear communication with clients and vendors.
- Organized meetings to optimize time and resource allocation.
- Maintained filing systems for physical and electronic documents, ensuring accessibility and confidentiality.
- Handled inventory management of office supplies, ordering stock as necessary.
- Supported onboarding of new employees by preparing essential materials.
- Answered phone calls and emails promptly to facilitate effective business correspondence.
- Greeted visitors professionally, addressing inquiries and directing them appropriately.
Assistant Manager
Vacation Village at Parkway
Kissimmee, FL
01.2002 - 12.2005
- Managed daily operations at a large timeshare office to ensure guest satisfaction.
- Trained and supervised staff, maintaining high hospitality service standards.
- Processed daily business reports, handling cash deposits and financial records.
- Resolved guest complaints promptly, enhancing the resort's reputation for quality service.
- Delegated responsibilities to customer service representatives to optimize efficiency.
- Monitored employee attendance, timekeeping, and payroll information.
- Handled customer inquiries and complaints in a timely manner.
- Facilitated employee scheduling and conducted interviews for prospective hires.
Customer Service/Sales/Management
Advance Auto Supply
Niagara Falls, USA
01.1993 - 01.1999
- Experienced working with high volume, fast paced, professional atmosphere while maintaining proper stock levels and special order needs.
- Received and Processed daily store cash deposits.
Skills
- Microsoft Office Suite
- Data entry and document management
- Verbal and written communication
- Employee scheduling and onboarding
- Vendor relations and purchasing
- Inventory management and control
- Customer relationship management
- Office administration and clerical support
- Conflict resolution and problem solving
- Attention to detail and professionalism
- Effective communication skills
- Social media management
References
Available Upon Request
Timeline
Administrative Assistant
Laurendi LLC, of Howard Hanna
03.2006 - Current
Assistant Manager
Vacation Village at Parkway
01.2002 - 12.2005
Customer Service/Sales/Management
Advance Auto Supply
01.1993 - 01.1999
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