Corrin M Olson
Portland,OR
Summary
Seasoned leader with over 15 years of experience in the high-end furniture industry, predominantly in luxury markets. Expertise in driving growth, orchestrating restructurings, and building strong, driven teams for lasting success. Accomplished in client management, merchandising, and design, with a proven track record of developing and executing comprehensive merchandising strategies. Proficient in developing custom project tracking systems, designing e-commerce websites, and establishing visual merchandising standards.
Overview
9
9
years of professional experience
Work History
Showroom Manager
Roche Bobois
01.2021 - Current
- Oversee daily operations of the showroom, ensuring a clean, organized, and welcoming environment for customers.
- Optimize display dynamics and presentation setups to enhance the showroom’s visual appeal.
- Review sales statistics and recommend new store orders to the Commercial Director.
- Guarantee the correct and accurate entry of orders in the IT system (Ecolix).
- Manage the allocation of stock items in and out of the showroom.
- Develop strong relationships with European vendors and workshops, ensuring high standards of quality and craftsmanship.
- Collaborated with company leadership on strategic planning initiatives to optimize profitability and long-term success of the showroom.
- Increased showroom sales by implementing effective visual merchandising strategies and product displays.
- Boosted customer satisfaction ratings through attentive service, addressing concerns promptly, and resolving issues effectively.
- Developed strong relationships with vendors, negotiating favorable terms and securing exclusive product lines for the showroom.
- Trained and mentored sales staff to improve their product knowledge and enhance customer service skills.
- Conducted regular performance reviews for team members, providing constructive feedback and opportunities for professional development.
- Cultivated a high-performance sales team through ongoing training programs focused on selling techniques, product knowledge, and relationship-building skills.
Account Executive
Design Within Reach
06.2019 - 08.2021
- Developed and maintained strong client relationships in the high-end furniture market.
- Provided personalized design solutions to meet client needs and preferences.
- Coordinated with internal teams to ensure timely delivery and installation of products.
- Achieved and exceeded sales targets through effective client management and strategic sales approaches.
- Organized and led client presentations to showcase product offerings and design concepts.
- Managed project timelines and budgets to ensure client satisfaction.
Client Management, Merchandising, and Design
The Joinery
01.2016 - 01.2019
- Designed and implemented a stock order management system to create and track work orders, maximizing shop production.
- Established visual merchandising standards for high-end furniture showroom; instructed staff in standards to ensure compliance.
- Created and managed monthly window displays for the Downtown Portland showroom.
- Directed quarterly showroom furniture moves; led movers in arranging vignettes at Woodstock and Downtown Portland locations.
- Partnered with Shop Foreman to develop and institute lean building practices, driving efficiency while containing costs.
- Assisted furniture designer with planning and creating building specifications.
Director of Client Relations, Marketing, and Web Development
The Good Mod
01.2015 - 01.2016
- Developed client management system to track orders and deliveries, as well as custom builds for internal projects.
- Designed custom project tracking system to align front-of-house and cross-functional project team workflow with overall project objectives.
- Partnered with an external software engineer to develop a new e-commerce website.
- Established visual merchandising standards for a large open warehouse in downtown Portland.
- Coordinated and executed showroom floor plan designs, as well as furniture moves.
- Optimized internal workflows for efficient collaboration between Client Relations, Sales, Marketing, and Technical Support teams.
- Implemented training programs that increased team members' proficiency in company products and services.
Education
Master of Fine Arts (MFA) - Visual Studies
Pacific Northwest College of Art
12.2017
Bachelor of Fine Arts (BFA) - Interdisciplinary Studio
Boise State University
12.2007
Undergraduate Studies - Art History
University of Oregon
12.1997
Skills
- High-end customer service
- Team leadership
- Merchandising strategy
- Product training and coaching
- Display optimization
- Sales performance analysis
- Order tracking and management
- Relationship management with vendors and workshops
Timeline
Showroom Manager
Roche Bobois
01.2021 - Current
Account Executive
Design Within Reach
06.2019 - 08.2021
Client Management, Merchandising, and Design
The Joinery
01.2016 - 01.2019
Director of Client Relations, Marketing, and Web Development
The Good Mod
01.2015 - 01.2016
Master of Fine Arts (MFA) - Visual Studies
Pacific Northwest College of Art
Bachelor of Fine Arts (BFA) - Interdisciplinary Studio
Boise State University
Undergraduate Studies - Art History
University of Oregon
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