Corrinne Columbis

Responsible for processing wire transfers, preparing account reconcilement's, preparing financial reports and providing administrative support to the F&C Department

• Processes outgoing and incoming wire transfers
• Communicates with internal clients in regards to processing and preparing correct documentation according to policy with wire transfers and accounts payable
• Ensures proper authorization and documentation is achieved before any wire is processed. Including any BSA requirements, working closely with the Security and Fraud department when appropriate.
• Analyzes the frequency and content of each wire to interpret any fraud or risk to the bank before processing. As well as guiding internal clients on those conversations with customers before processing.
• Reconciles assigned general ledger and internal deposit accounts monthly and quarterly and identifies adjustment.
• Prepares and/or distributes various financial reports and schedules
• Ensures compliance with established policies, procedures and regulations applicable to areas of responsibilities
• Serves as back-up for assigned tasks performed by the Accounting Specialist
• Sorts and distributes mail, orders supplies and scans F&C documents into Laserfiche
• Reconciles the FR2900 daily and submits it for recording in the Federal Reserve
• Updates and maintains procedures associated with internal and external wire transfers.

• Deliver exceptional customer service
• Engage customers in conversation surrounding the promotion of bank services and products to enhance the customer relationship and generate branch sales
• Responsible for cash drawer and ensuring all funds are accounted for at all times, balancing at end of day
• Provide teller support to retail branches in region as coordinated by manager
• This involves assisting more than one branch in a business day
• Research and resolve customer issues on personal savings, checking and lines of credit accounts
• Maintain confidentiality of bank records and client information
• Examine transactions as necessary to prevent customers and company from loss through fraud
• Maintain knowledge of current bank processes by attending training and reviewing corporate intranet.

• Leader in customer service including branch lobby management (greeting customers, answering phones, directing customers upon assessing their banking needs)
• Open consumer bank accounts and loans
• Assisted customers with banking transactions behind teller line during peak times
• Led and facilitated discussion in team meetings focused on off-site sales development
• Special duties: BAT Champion—worked with team to ensure all were in branch audit compliance by leading team meetings and interviewing each employee individually
• Street Team Champion—was responsible for reaching out to the surrounding businesses in a partnership to gain more customer flow and retain positive relationships
• Kept our team up to date on any current offers and sales focuses going on in the branch
• Reached out to businesses that we currently did not have a relationship with and got them to commit to an off-site sales event
• Ensured that all areas of preparation for the off-site events were taken care of
• WorkPlace Champion—Visited local companies to develop banking relationships with their employees
• Explained benefits of WorkPlace banking and opened their accounts on-site
• Additional responsibilities included ensuring that all team members understood the WorkPlace banking program, so that we could properly provide these benefits to employees/customers who enter the branch.