Corry Griffin

• Department Overview: Referral testing
• Accurately transcribes referral laboratory results received into ARUP's LIS.
• Performs quality assurance on all entered reports prior to verification.
• Performs a wide variety of clerical support including data entry, typing, filing, etc.
• Evaluates daily workload to determine priority of result entry.
• Serve as a liaison between technical section and referral laboratories.
• Handles phone calls and professional communications with efficiency, courtesy, poise, and tact.
• Followed all HIPAA rules and regulations regarding patient confidentiality.
• Attended training associated with role to improve skills and boost speed.
• Maintained security and privacy of records to protect patients and providers.
• Maintained compliance with legal and medical requirements, internal protocols and oversight committee standards.
• Referred to variety of medical sources to prevent mistakes in medical terms.
• Maintained 97% accuracy rate for spelling and content.
• Awarded as the most productive transcriptionist 18 months in a 24 month period. With the highest numbers while maintaining accuracy of results.

Guest Interactions

• Greeting guests as they arrive and seating them at tables, making them feel welcome. Presenting menus and informing guests of any daily specials or promotions.
• Answering phone calls and providing information about the menu and restaurant.
• Taking names on a waiting list and accurately quoting wait times when necessary.

Restaurant Operations:

Maintaining the cleanliness and organization of the host area, including stocking menus.
Cleaning and organizing restrooms throughout the shift.
Managing the floor plan board, keeping track of table status (clean, dirty, occupied).
Running to-go orders when required.

• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Completed daily side work and opening and closing duties without fail.
• Provided patrons with estimated waiting times during peak service hours.

• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
• Tracked substitutions and informed customers of changes.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Shop for clients that are staying at hotels, private rental properties and tourist that come to Park City on vacation and those who can not go to the grocery store due to illness or disability. This was a seasonal position from late November to April.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.

• Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
• Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
• Supported servers, food runners, and bussers with keeping dining area ready for every guest.
• Monitored seating area and checked restrooms regularly to keep spotless.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Supported needs of 8-10 person wait staff who attended to specific needs of countless customers daily for customer service intentionality.